Job Summary: A professional responsible for digital and in-person customer service, assisting clients with reservations and promotions, and maintaining control over service requests. Key Highlights: 1. Customer support via digital channels and social media 2. Assistance with travel reservations and quotations 3. Communication, organization, and empathy **Responsibilities** * Provide customer service via WhatsApp, social media, and other digital channels; * Share information about travel packages, tickets, and promotions; * Assist customers throughout the reservation and quotation process; * Support in-person service when required; * Maintain tracking of requests and follow-ups in the internal system; * Achieve customer service and conversion targets Requirements: * Strong verbal communication and excellent written skills; * Organization, empathy, and responsibility; * Currently enrolled in a technical or undergraduate program (preferably in Tourism, Business Administration, Communications, or related fields); * Basic knowledge of digital tools (WhatsApp Web, spreadsheets, e-mail); * Geographic knowledge is a plus. Benefits Location: Jóquei neighborhood, Teresina/PI Schedule: Monday to Friday (business hours) \| Saturday: 9:00 AM to 3:00 PM Compensation: Commercial salary \+ performance-based bonus Benefits: Transportation allowance \+ R$ 18/day meal allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
