Description
Job Summary:
A professional responsible for performing external collections, managing a customer portfolio, verifying amounts received, filling out reports, updating registrations, and operating a motorcycle with caution.
Key Responsibilities:
1. Perform collections and manage customer portfolio
2. Fill out reports and update registrations
3. Operate a motorcycle with caution
* Follow the daily established collection route and carry out collection activities according to company-established procedures, ensuring service standards and quality delivered to customers.
* Visit customers in the region designated by management, build a collection portfolio of outstanding amounts, and ensure debt settlement in accordance with company policies.
* Verify received amounts to ensure accuracy in financial reporting to the unit office.
* Complete financial accountability and visit reports, promptly reporting atypical or unforeseen situations to the immediate supervisor so appropriate actions can be taken.
* Request customer registration updates from responsible personnel whenever changes in address/contact information are identified, contributing to continuous maintenance of the company's database.
* Operate a motor vehicle (motorcycle) during work hours with caution and prudence, respecting pedestrians, other drivers, and traffic authorities.