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Open service tickets (O.S.).\n\n\nPrevious internships in Human Resources, Finance, Accounting, or Marketing may indicate alignment with some of the responsibilities of this position.\n\n**Desired Qualifications:**\n**Education:** Currently pursuing a bachelor’s degree\n\n**Experience:** No experience required\n\n**Compensation and Benefits:**\n* Salary: Compensation will be disclosed during the selection process.\n* Transportation allowance\n\n**Additional Information:**\n* \\#UrgentOpening\n* Contract: Internship – In-person.\n* Schedule: Part-time\n* Working hours: Monday to Friday, from 07:30 to 12:30.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766726839000","seoName":"intern-in-administrative-area-center-south-no-experience","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-timon/cate-other25/intern-in-administrative-area-center-south-no-experience-6486103548620912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c354e21e-4275-4f3a-aa23-9f69ffe7a846","sid":"29ecf424-08d4-4135-9a97-6738b2092306"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Teresina,Piauí","unit":null}]},"addDate":1766726839736,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4068,4076","location":"R. 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São Pedro, 2450 - Centro (Sul), Teresina - PI, 64001-260, Brazil","infoId":"6484756139865912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Call Center Agent","content":"**Shaping the future starts now—and you can be part of this journey.** \n\n\n\n \n\nWe are Grupo Equatorial, Brazil’s first multiservice company, operating in energy distribution, renewable energy generation and commercialization, sanitation, telecommunications, and services. Present across multiple regions of the country, we impact millions of people every day through solutions that drive development and generate positive social impact.\n\n \n\nWith a trajectory marked by expansion that transforms into opportunities, we continue growing responsibly—opening space for new ideas, cultures, and perspectives—committed to the constant evolution of people and businesses.\n\n \n\nEquatorial Serviços is one of the group’s companies and operates in Maranhão, Pará, Piauí, Alagoas, and Rio Grande do Sul. We arrived to deliver competitiveness and efficiency in areas such as call centers, sales, back-office activities, and comprehensive solutions for our clients.\n\n \n\nFor us, challenges represent growth opportunities, and teamwork takes us further.\n\n \n\nIf you seek to advance your career and contribute to a team that values diverse backgrounds and believes in each individual’s potential, this is where you belong.\n\n \n\nWe are seeking a talented professional to fill the position of ***Call Center Agent.***\n\n **Let’s transform collaboration into results—together!**\n\n **Responsibilities and duties** **In this role, you will work at our Teresina-PI unit** and will be responsible for:\n\n \n\nHere are some of the challenges you’ll face daily:\n\n **Your responsibilities will include:**\n\n* Greeting all customers of the distribution companies who contact our service channels courteously and warmly;\n* Resolving customer requests through interaction with internal departments or supervisors, escalating cases requiring priority handling or special attention;\n* Proactively ensuring service delivery focused on customer satisfaction;\n* Receiving calls, providing information, clarifying customer inquiries, and resolving issues related to services offered by the distribution companies;\n* Knowing the policies and guidelines of the distribution companies and Equatorial Serviços, as well as ANEEL Normative Resolution No. 1,000/2021 governing sector activities;\n* Continuously updating yourself on new procedures from distribution companies via the training portal and ANEEL resolutions, thereby avoiding procedural errors;\n* Knowing, monitoring, and striving to achieve your monthly individual performance indicators (BSC: quality, productivity, average handling time [AHT], schedule adherence, etc.);\n* Adhering to conduct standards required for the role; failure to comply may result in disciplinary action;\n* Safeguarding company assets;\n* Participating in alignment meetings with supervisors;\n\n **Requirements and qualifications** \n\nRequirements and qualifications:\n\n* Basic Microsoft Office proficiency;\n* Knowledge of customer service techniques and computer skills;\n* Strong communication skills;\n* Completed high school education.\n\n **Additional information** **Why apply:**\n\n \n\nBy joining Grupo Equatorial, you become part of an expanding company whose culture values continuous development, talent diversity, and commitment to the future. Here, purpose and results go hand in hand.\n\n **We offer benefits designed to support your journey:**\n\n \n\n**Care**\n\n\nHealth plan with co-payment, for you;\n\n\nLife insurance protecting your present and future;\n\n\nChildcare allowance.\n\n **Food**\n\n\nMeal voucher to recharge your energy.\n\n \n\n**Mobility**\n\n\nTransportation allowance for safe commuting;\n\n\nOn-site parking when necessary.\n\n **Well-being**\n\n\nWellhub (formerly Gympass);\n\n \n\nUniversidade Saber\n\n\nA learning platform offering curated learning paths, content, and training programs to accelerate each talent’s professional development.\n\n **Join Grupo Equatorial—where people shape the future!**\n\n \n\nWe are part of the **holding company** comprising **high-performance businesses within Grupo Equatorial.** Equatorial Serviços entered the market competitively in **Maranhão, Pará, Piauí, Alagoas, and Rio Grande do Sul**, maximizing results across call center operations, sales, back-office activities, and other client solutions.\n\n \n\nBeing part of Grupo Equatorial means **believing in the power of multipossibilities.**\n\n \n\nAnd why do we think this way? 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We will contact candidates whose profiles best match the requirements of this position.\n\n \n\nDue to the high volume of applications we receive, you may not be contacted immediately for your desired position.\n\n \n\nAll communication regarding our selection process is conducted via email. Please monitor your inbox and spam folder. If you have any questions or encounter issues during any stage of our process, please notify us or contact Candidate Portal support by clicking the chat icon located in the bottom-right corner of the page.\n\n \n\nWe’re delighted by your interest in joining our team!\n\n\nWe look forward to meeting you soon!\n\n \n\nA healthcare leader, recognized for excellence in people management and female leadership, committed to sustainable best practices and actively engaged in the communities where it operates, Grupo Sabin was founded in Brazil’s federal capital in 1984—born from the courage and determination of two entrepreneurs, Janete Vaz and Sandra Soares Costa. 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Present in multiple regions across the country, we impact millions of people daily through solutions that drive development and generate positive social impact.\n\n \n\nMarked by expansion that transforms into opportunity, we continue growing responsibly—creating space for new ideas, cultures, and perspectives—committed to the continuous evolution of people and businesses.\n\n \n\nFor us, challenges represent opportunities for growth, and collaborative work takes us further.\n\n \n\nIf you seek to advance your career and contribute to a team that values diverse backgrounds and believes in every individual’s potential, this is where you belong.\n\n \n\nWe are seeking a talent to join us as an Apprentice.\n\n **Let’s transform collaboration into results—together!**\n\n **Responsibilities and duties** \n\nTasks to be performed:\n\n* Organize, archive, and digitize documents;\n* Provide administrative support;\n* Gain familiarity with the business and assist with callback-related tasks;\n* And other related duties.\n\n \n\n**Requirements and qualifications** \n\n* Be at least 14 years old and no older than 22;\n* Currently enrolled in high school or undergraduate studies in Administration, Electrical Engineering, Civil Engineering, Production Engineering, Accounting, Psychology, or technical courses in Electrotechnology or Human Resources;\n* Basic proficiency in Microsoft Office Suite;\n* Availability to work Monday through Friday;\n\n \n\n**Additional information** **Why apply:**\n\n \n\nBy joining Grupo Equatorial, you become part of a growing company whose culture emphasizes continuous development, talent diversity, and commitment to the future. 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