We are hiring a Technical Support Analyst to provide customer service, resolve technical issues, support systems, and monitor service requests. Responsibilities: Provide full technical support for the company's computer network and IT infrastructure. Key responsibilities: * Provide technical support to users according to company requirements Prerequisites * Completed Technical Course in Informatics; * Knowledge of computer assembly and maintenance; * Knowledge of hardware and software architecture; * Basic knowledge of Windows; * Microsoft Office suite; * Relevant work experience; Skills * Ability to adapt and interact effectively with customers of diverse backgrounds; * Dynamism Salary: R$1,900.00 per month Working hours: Monday to Friday and alternate Saturdays Benefits: * Life insurance * Meal allowance * Transportation allowance Employment type: Permanent CLT contract Payment: R$1,900.00 per month Benefits: * Meal allowance * Transportation allowance