We are hiring a Technical Support Analyst to handle customer service, resolve technical issues, provide system support, and track service tickets. Responsibilities: Provide comprehensive technical support for the company's computer network and infrastructure. Must hold or be pursuing a technical or undergraduate degree in IT (preferred). Must have experience (minimum 6 months) in computer network and infrastructure support. Employment type: Full-time, permanent CLT contract Salary: BRL 1,900.00 per month Benefits: * Life insurance * Meal allowance * Transportation allowance Relocation/move requirement: * Blumenau - SC: Must relocate to or commute to the job location prior to starting work (mandatory)