We are supporting Dr. Hair in searching for a Unit Coordinator / Manager to lead a clinic with excellence, strategic vision, and results orientation. This role is essential to ensure commercial performance, development of a high-performing team, and the best patient experience. **Mission:** Lead the business unit with strategic vision and practical execution, ensuring achievement of commercial targets, operational excellence, and accurate representation of the Dr. Hair brand. **Key Responsibilities:** * Lead, train, and develop the team (biomedical professionals, consultants, client acquisition specialists, and assistants); deliver feedback, coaching, performance evaluations, and manage scheduling and team climate. * Manage key performance indicators (KPIs), revenue, conversion rates, average transaction value, appointment scheduling, attendance rates, and Net Promoter Score (NPS). * Set goals and action plans; implement operational improvements. * Supervise patient care workflows, cash handling, payments, accounts receivable, invoicing, and inventory management. * Coordinate local marketing initiatives, content production, and strategic partnerships. * Represent the unit at events and ensure correct application of the Dr. Hair brand identity. * Handle critical cases, VIP clients, complex sales, and strategic post-sales activities. **Periodic Activities:** * Daily routines: monitoring KPIs, cash flow, patient care, and social media content. * Weekly routines: results review meetings, reporting, coaching sessions, corporate meetings, and benchmarking. * Monthly routines: comprehensive reporting, alignment with executive leadership, performance evaluations, and plan reviews. **Tools and Systems:** Corporate CRM, financial management system, advanced Excel, WhatsApp Business, corporate email, HR systems, and digital marketing tools. **Requirements:** * Bachelor’s degree preferred in Administration, Management, Economics, or related fields; MBA or postgraduate qualification is a plus. * Solid experience in leadership and results-driven management, preferably in retail, aesthetics, healthcare, or service industries. * Knowledge of financial management, KPIs, CRM/ERP systems, labor and health regulations, coaching, sales, and local marketing. **Competencies:** Inspirational leadership, business acumen, effective communication, emotional intelligence, organizational skills, results orientation, strategic thinking, and ability to solve complex problems. **Working Conditions:** * 44-hour weekly schedule with flexibility. * On-site work at the Dr. Hair unit. * Premium environment, complete infrastructure, and corporate resources. **Development and Career Path:** The company offers a managerial development track covering leadership, finance, compliance, marketing, and trichology. Growth opportunities include Regional Director, management of multiple units, participation in expansion projects, corporate career progression, and even owning your own franchise. **Employment Model:** * Full CLT employment with aggressive performance-based bonuses. * Managerial autonomy aligned with executive leadership. If you are a results-driven leader who loves developing people and wants to build a career within a growing company, apply now and join Dr. Hair in transforming lives. Minimum Education Level: Bachelor’s Degree