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Customer Service Assistant - Sicredi Evolution (Pedras de Fogo/PB)
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Primeiro de Maio, 88 - Centro, Pedras de Fogo - PB, 58328-000, Brazil
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Description

Description: * Completed higher education in Administration, Economics, Business Management or related fields; * CPA-10 certification; * Computer knowledge; * Knowledge of administrative routines; * Understanding of banking products and services. * Receive documents, verify compliance with legal requirements of transactions, in order to prepare routines for faster and more efficient service to members, as well as maintenance of registration data; * Support collection activities for credit operations in cases of default and within negotiation deadlines, according to guidance from the business area, aiming at recovery of the lent capital; * Prospect new members and new business opportunities, identifying demand and referring them to Business Managers; * Provide initial member service at the branch channel, receiving and assisting members and non-members to direct them to the channel that provides the best service experience, whether physical or digital; * Assist members with their digital onboarding; act as an agent of change by providing guidance for optimal use of available digital services; * Conduct integration of new members, explaining about Sicredi, answering questions, aiming to engage members with cooperative values; * Perform operational tasks related to receipt, payments and various inquiries, opening, closing and cash control at the cashier terminal, preventing and deterring fraudulent transactions or procedures and money laundering. 2510300202211407719

Source:  indeed View original post
João Silva
Indeed · HR

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