Document Management Assistant

Description

Job Summary: We are seeking a committed and proactive Document Management Assistant - Traffic Agent to manage vehicle-related processes, ensuring organization and efficiency from order control to document issuance. Key Highlights: 1. Manage various vehicle-related processes, ensuring organization. 2. Monitor the order queue, verify documentation, and operate DETRAN systems. 3. Maintain an organized physical archive and track the status of requests. We value the well-being and professional development of our team, believing that passionate people bring ideal solutions for both clients and the company. We would be delighted to welcome you to our team! We seek committed, cheerful individuals who aspire to grow professionally with us. As a **Document Management Assistant - Traffic Agent**, your mission will be to manage various vehicle-related processes, ensuring organization and efficiency. **Your main responsibilities will be:** **Order Control:** Monitor the queue of orders received in the traffic agent’s system, ensuring all orders are processed and delivered within the established deadline, keeping the system updated with current progress. **Analysis and Organization:** Verify all required documentation for each type of process (e.g., transfers, licensing, first registration, etc.), identify pending items, and ensure all documents are accurate, complete, and submitted within deadlines. **Process Initiation and Issuance:** Initiate processes in the system and issue each one, ensuring all information is up-to-date, accurate, and compliant with traffic legislation and the DETRAN procedural manual. **Archive Control:** Maintain the physical process archive organized by date, verifying archived original documents daily to ensure easy retrieval and material integrity. **System Proficiency:** Efficiently operate traffic agent and DETRAN systems, managing requests and tracking the status of each demand until completion. **Mandatory Requirements:** Completed high school education; Ability to commute to **Bela Vista (São José/SC)**; Basic computer skills; Organization and attention to detail; Commitment and responsibility in meeting deadlines; Agility and proactivity in handling diverse requests. **Preferred Qualifications:** Prior experience in administrative tasks, notary offices, traffic agencies, or vehicle-related routines is advantageous but not mandatory — please apply even without such experience. We highly value our employees’ **quality of life**, therefore we offer **attractive benefits.** * Enjoy delicious and varied meals with our flexible **meal/food card**, providing a monthly credit of **R$ 500.00\.** * Arrive at work comfortably with our **mobility allowance** or **transportation voucher.** * Maintain a healthy smile with our **dental plan.** * Work with peace of mind knowing you’re protected by our **life insurance.** * Refer new talent and earn an exclusive bonus. * Enjoy your meals in a pleasant environment and use our rest area during breaks. * Recharge your energy during breaks — we provide fresh fruit, bread, and coffee daily. **Work Schedule:** Monday to Friday, from 8:00 AM to 6:00 PM — **IN-PERSON** ### **Employment Type:** CLT ### **Required Knowledge and Skills:** Attention, Logical Reasoning, Commitment, Organization, Teamwork ### **Benefits:** Meal/Food Voucher (Flexible), Mobility Allowance (Flexible), Transportation Voucher, Dental Plan, Life Insurance, Gym Discount ### **Department:** Support