Continuous Improvement Analyst

Description

Job Summary: A professional to identify improvement opportunities, develop quality standards, and conduct internal audits with a focus on efficiency. Key Highlights: 1. Drive continuous improvement of internal processes and quality management 2. Develop and monitor KPIs to support decision-making 3. Promote a quality culture through training **About the Position** * Working Hours: 8:00 AM to 12:00 PM \- 1:30 PM to 6:00 PM; * Schedule: Monday to Friday; * Location: Itajaí \- Santa Catarina; * 100% on-site work. **Requirements:** * Bachelor's degree in Engineering, Quality Management, Administration, Logistics, or related fields; * Experience in continuous improvement, preferably in logistics, transportation, or freight forwarding; * Knowledge of project management; * Familiarity with quality methodologies: PDCA, Kaizen, Six Sigma, 5W2H; * Experience with quality audits and standards such as ISO 9001, AEO (Authorized Economic Operator), or similar; * Proficiency in data analysis and indicator management (KPIs); * Advanced Excel skills and familiarity with flowchart tools (Bizagi, Visio, etc.); * Certifications in ISO 9001, AEO, or similar will be considered a plus. **Responsibilities:** * Identify improvement opportunities in internal processes, focusing on efficiency and cost reduction; * Develop and maintain quality standards and procedures in accordance with ISO 9001, AEO, and other applicable regulations; * Conduct internal audits, identify non-conformities, and track corrective and preventive action plans; * Develop and monitor KPIs, delivering analyses and reports to support decision-making; * Perform root cause analysis using tools such as 5W2H, Ishikawa Diagram, and PDCA; * Promote quality culture through training, supporting materials, and team guidance; * Update and manage process documentation, audit records, and flowcharts; * Utilize process management tools, quality software, and advanced Excel. **Benefits** * Meal/food allowance and flexible benefit card for use in: transportation (gasoline, Uber), home (utility bills such as water/electricity/internet), culture (movies, concerts, etc.), health (pharmacies, etc.), and education; * Gympass/Wellhub for physical activities at various nearby gyms, available for employees and dependents; * Health and dental insurance plans, with 100% company-paid monthly premiums for employees; * Nutritionist \- free monthly consultations; * Psychologist \- free monthly consultations; * Workplace gymnastics; * Fresh fruits in the office; * Employee referral program; * Birthday day off; * Language learning allowance; * In-house library with diverse books across multiple genres and topics; * "Tá na mão!" \- Self-service mini-market offering beverages and snacks; * Rest area \- coworking space with sofa and floor cushions, dedicated for relaxation and recharging during lunch breaks; * Fully equipped kitchen with microwave and refrigerator, for those who wish to bring their own meals; * Changing room with lockers for personal belongings, as well as restrooms with showers; Various partnership programs (discounts and special conditions at: universities, restaurants, psychologists, pet stores, optical shops, SESC, pharmacies, etc.). * ### **Employment Type:** CLT ### **Department:** Innovation