TECHNICAL SUPPORT OPERATOR - Jurerê (Audiency)

Description

Job Summary: Technical Support Operator professional for remote support, monitoring, maintenance, and technical assistance at a software company. Key Highlights: 1. Technical support and guidance to broadcasters 2. Streaming monitoring and link maintenance 3. Assistance with software installation and technical guidance A software company is seeking a Technical Support Operator in Florianópolis (Jurerê). Audiency provides data analytics solutions for optimizing digital marketing campaigns. The company stands out for its use of artificial intelligence to enhance advertising performance. **Responsibilities:** Supporting broadcasters: technical support, guidance, and resolution of inquiries. Back\-office and connectivity: streaming monitoring, link maintenance, registration organization and updates. Remote technical support: remote access, assistance with software installation, and technical guidance. Previous experience as a Support Analyst, Technical Support Specialist, Customer Service Specialist, or Support Agent may indicate alignment with some responsibilities of this position. Completed Technical Training Required experience **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Transportation Allowance **Additional Information:** * Contract: PJ \- On\-site. * Duration: Full\-time * Schedule: Monday to Friday.