**Seanet** is a telecommunications reference in the region, with **18 years of history** and continuous growth. We are proud to be among the **Best Companies to Work for in Santa Catarina**, recognized by the **GPTW (Great Place to Work)** award. We currently have an opening for a **SUPPORT ASSISTANT** position in **ITAPEMA/SC**! **Main responsibilities:** * Customer support via telephone and online chat; * Technical support to resolve connectivity and service functionality issues; * Configuration of network equipment; * Support for field technicians and service activation; * Other support-related activities. **What we expect from you:** * Completed high school education; * Experience in customer service (telephone and chat); **Work schedule:** * 12-hour shifts on a 12x36 rotation; * From **12:00 PM to 12:00 AM** (with a 1-hour break) **Fixed salary + Benefits**