Description
Job Summary:
Responsible for scheduling, monitoring, and providing end-to-end support for container import and export operations, with a focus on customer service.
Key Highlights:
1. Container pickup and delivery scheduling and monitoring
2. End-to-end tracking of import and export operations
3. Transport document issuance and customer service
Main Responsibilities:
* Scheduling container pickups and deliveries
* Monitoring deadlines and resolving logistics incidents
* End-to-end tracking of import and export operations
* Managing the process from pickup through to port or customer delivery
* Entering schedules and appointments at ports and empty container terminals
* Customer service and operational follow-up
* Issuing transport documents (CT\-e, MDF\-e) and recording trips
Requirements:
* Proven experience in container transportation scheduling
* Knowledge of import and export logistics operations
* Experience in follow-up activities
* Familiarity with TMS systems (EscalaSoft is a plus)
* Proficiency in Microsoft Office Suite
* Analytical, proactive, and responsible mindset
Minimum Education: Technical Course
* Flash Card
* Transportation Allowance
* Parking
* On-site Meal
* Birthday Day Off