Academic Assistant - Itajaí/SC

Description

Job Summary: Professional to support higher education distance learning (EAD) students, assist with academic processes, organize documentation, and provide guidance on educational systems. Key Highlights: 1. Support for distance learning (EAD) students (in-person, telephone, and digital) 2. Academic process and documentation support 3. Guidance on the Virtual Learning Environment (VLE) ### **Job Description** #### **We are Vitru Educação!** Brazil's largest private distance learning (EAD) education institution and a national reference in face-to-face education and Medicine. Together as Vitru, Unicesumar, and Uniasselvi, we dedicate ourselves to individual and collective development. Our priority is learning—we make knowledge a way of life! We aim to continue growing responsibly while maintaining excellence and the values that brought us here and will carry us forward! Would you like to join us in the Universe of Knowledge? To learn more about Vitru and its brands Unicesumar and Uniasselvi, visit our website: https://www.vitru.com.br/. ### **Work Location: Itajaí/SC** **Working Hours: Monday to Friday, 12:00 PM to 10:00 PM / Saturday, 9:00 AM to 1:00 PM** **Responsibilities and Duties** * Provide support to higher education distance learning (EAD) students through in-person, telephone, and digital channels; * Support academic processes including enrollment, re-enrollment, transfer, and cancellation; * Organize, verify, and maintain up-to-date physical and digital academic documentation in accordance with institutional guidelines; * Enter, verify, and update academic data in educational systems and platforms; * Monitor academic calendars, institutional deadlines, and official announcements; * Assist in organizing, administering, and monitoring in-person and online exams and assessments for students; * Guide students on using the Virtual Learning Environment (VLE) and other institutional systems; * Support issuance of academic transcripts, certificates, declarations, and other academic requests; * Contribute to academic process quality, ensuring compliance with higher education and EAD modality guidelines. ### **Requirements and Qualifications** * Completed high school education; * Prior experience in academic, administrative routines or public service is considered an advantage; * Basic knowledge of Microsoft Office (Word, Excel, Outlook); * Strong verbal and written communication skills; * Ability to support students across multiple channels (in-person, telephone, and digital); * Proactivity, responsibility, and ethical conduct; * Teamwork ability and good interpersonal relationships. ### **Additional Information** #### **What You’ll Find Here:** ✅ Education scholarship for undergraduate and postgraduate studies (**70% to 100%**) (EAD, in-person, and hybrid) for employees. ✅ Education scholarship for undergraduate and postgraduate studies (**70%**) (EAD, in-person, and hybrid) for dependents. ✅ Education scholarships for **Master’s and Doctoral programs** offering a **70% discount** (EAD, in-person, and hybrid). ✅ **Extended Maternity and Paternity Leave**: Applicable to biological and adopted children, allowing more time with your baby and adjustment to the new routine. ✅ **Birthday Day Off**: One paid day off during your birthday month! ✅ **Dental Plan** for employee, spouse, and children. ✅ **Pluxee Telemedicine**: Access to over ten specialist physicians for free online consultations—includes medical appointments, lab test ordering and analysis, prescriptions, and medical certificates. ✅ **Apoio Pass**: **24/7 free support** from professionals in Nutrition, Psychology, Legal, Financial, and Social services, extendable to spouses and children up to age 24. ✅ **Benefits Club** offering discounts of **up to 60%**, with over **300 partner companies** covering pharmacies, travel, courses, food delivery, electronics, and much more! ✅ **Transportation Allowance**.