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We offer high-quality services to meet the needs of our clients in residential and commercial projects.\n\n**Responsibilities:**\n\n\nOperate the forklift safely and efficiently, following all safety regulations and company procedures. Load and unload drywall materials, such as gypsum boards, metal studs, and accessories, using the forklift. 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Retrieve vehicles upon request and maintain control over the number of available parking spaces in the garages.\n\nMust possess a valid driver's license for a minimum of 5 years.\n\nJob Type: Full\\-time\n\nPay: R$2,250\\.01 \\- R$2,350\\.11 per month","price":"R$2,250-2,350/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767524383000","seoName":"night-shift-barber","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-tijucas/cate-couriers-drivers-postal/night-shift-barber-6496312110272312/","localIds":"1318","cateId":null,"tid":null,"logParams":{"tid":"b7e81a18-1b4c-44f9-8894-9ac4087f4e69","sid":"ea4f55f8-7102-4055-8571-8b917a6b8c37"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Itapema,Santa Catarina","unit":null}]},"addDate":1767524383615,"categoryName":"Couriers Drivers Postal","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4294,4298","location":"Praça XV de Novembro, 321 - Centro, Florianópolis - SC, 88010-400, Brazil","infoId":"6496204178240312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service & Success Manager","content":"We are a **Technology and Innovation Hub** that operates as an innovation ecosystem across different segments.\n\n\nWe are looking for a **Customer Service & Success Manager** to lead and continue building and evolving the customer service, support, onboarding, and success functions across the companies within the Hub Floripa group: Easymarine, Boxlink, SCC4, and Boxcubo.\n\n\nCurrently, this area is still in the process of being built, standardized, and strengthened. Therefore, we seek someone capable of building, organizing, and evolving operations while simultaneously leading and developing the team—with a systemic vision and a focus on scalability.\n\n\n**Job Mission:** Lead the transformation of the Customer Service & Success function—evolving from a predominantly reactive model to a proactive, structured, data-driven operation—ensuring a seamless customer journey, standardized onboarding, high-quality support, retention, adoption, and expansion—as well as a performance-oriented team.\n\n\n**Scope of Responsibility:** This role encompasses three main pillars: Reactive CS (L1/L2 Support): ticket management, urgent issues, SLAs, quality and response time—ensuring operational stability and reduced rework; Ongoing Customer Success: continuous portfolio monitoring with focus on adoption, retention, churn prevention, and LTV growth—via health checks, KPI analysis, and proactive success actions; Onboarding & Implementation: structuring and executing onboarding and implementation processes—ensuring predictability, expectation alignment, scalability, and proper team allocation according to demand.\n\n\n**About the Group Companies:** \n\n* Boxlink: logistics management focused on transparency and control;\n* BoxCubo: intelligent logistics automation with smart cubing;\n* Portal Postal and Portal Envios: logistics franchise management (Correios and carriers);\n* Easymarine: management system for marinas and nautical operations;\n* Devolvi: intelligent reverse logistics solution.\n\n \n\n \n\n**Key Activities and Responsibilities:** \n\n* Lead and develop the Support, Implementation, Onboarding, and Ongoing teams;\n* Ensure SLA compliance, support quality, and response speed;\n* Structure, implement, and optimize customer service, onboarding, and success processes;\n* Monitor and analyze CS metrics: NPS, CSAT, Churn, FRT, Adoption, Engagement, Health Score, among others;\n* Design and execute proactive retention and LTV growth strategies;\n* Conduct health checks, adoption diagnostics, and action plans;\n* Enhance the support knowledge base and automation to drive efficiency and self-service;\n* Manage implementation team capacity and prioritize incoming requests;\n* Establish and maintain departmental rituals: governance, KPIs, feedback, and team development;\n* Engage directly with strategic customers—including retention negotiations and sensitive discussions;\n* Integrate CS activities with Product, Tech, Sales, and Finance teams.\n \n\n**What We’re Looking For?**\n\n\n**Mandatory Requirements:** \n\n* Completed undergraduate degree;\n* Completed or ongoing postgraduate studies;\n* Proven experience in technology companies;\n* Experience managing support operations (L1/L2), customer service, and SLAs;\n* Experience with onboarding and customer success in SaaS environments;\n* Team leadership experience;\n* B2B experience;\n* Prior experience building or evolving CS/Support departments;\n* Hands-on experience with CS metrics and indicator-based management;\n* Experience setting goals, managing KPIs, negotiation, and conflict resolution;\n* Organized, resilient, collaborative, and continuously improvement-oriented profile;\n\n\n- Availability for **in-person work in Cacupé – Florianópolis.** \n\n**Preferred Qualifications:** \n\n* Experience with help desk tools and CRMs (e.g., Zendesk, Intercom, Freshdesk, Pipedrive);\n* Experience in logistics, operations, or maritime tech companies;\n* Experience with automation and knowledge bases.\n**Contract Type: PJ** \n\n**Work Location:** Cacupé – Florianópolis \n\n**Working Hours:** Monday to Friday + availability to support the team during on-call shifts (Saturdays, Sundays, and holidays) \n\n**Salary:** To be negotiated.\n\n\n**Benefits:**\n \n\n- **Birthday Day Off** – You get one day off each month on your birthday to celebrate or enjoy however you like \n\n- **Meal Allowance** – R$55/day; 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Your data will be stored in a secure environment and may be deleted at any time.\n\n\nWe are seeking a **Captation Specialist** to carry out the recruitment and management of third-party and affiliated drivers, ensuring operational demand is met, contracts remain profitable, and strong relationships are maintained with partners—all in full compliance with internal policies and contractual obligations.\n\n\n**Responsibilities:** \n\nConduct strategic recruitment of third-party and affiliated drivers according to operational demand; ensure formalization, management, and compliance of spot and ongoing contracts; monitor the performance, productivity, and profitability of affiliated vehicles, proposing corrective actions when necessary; guarantee accurate payment flows to partner drivers; maintain close, continuous relationships with drivers, promoting engagement and retention; collaborate closely with operational, finance, and legal departments to ensure adherence to regulations and contractual obligations; support improvements in recruitment and affiliated driver management processes.\n\n \n\n**What we expect from you:**\n\n \n\n \n\nThat you are determined to succeed—embracing challenges with attitude and a proactive drive to make things happen.\n\n\nThat you grow every day—learning from each experience and constantly striving to improve.\n\n\nThat you are efficient—finding smarter, more practical ways to achieve results.\n\n\nThat you are committed to outcomes—delivering quality work and generating positive impact.\n\n\nThat you value people—collaborating with respect, trust, and teamwork.\n\n\n**Apply now and join SMX Logistics!** \n\nHere, every talent is essential to **move the world with intelligence, agility, and purpose.**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767515861000","seoName":"specialist-in-acquisition","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-tijucas/cate-couriers-drivers-postal/specialist-in-acquisition-6496203030412912/","localIds":"1250","cateId":null,"tid":null,"logParams":{"tid":"3e2a2b2b-78e1-4022-820a-45118a45139f","sid":"ea4f55f8-7102-4055-8571-8b917a6b8c37"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Navegantes,Santa Catarina","unit":null}]},"addDate":1767515861751,"categoryName":"Couriers Drivers Postal","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4294,4298","location":"Av. 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He or she is the first point of contact with the customer, making it essential to possess a proactive, courteous, and service-excellence-oriented profile.\n\n\n**Main Responsibilities**\n* **Customer Service:** Greet customers courteously, provide information regarding fees, operating hours, and guide them on site regulations.\n* **Access Control:** Operate entry and exit systems (barriers), issue tickets, and verify partnership stickers or monthly pass cards.\n* **Lot Management:** Guide drivers to available parking spaces and organize vehicle placement to optimize space usage.\n* **Cashier Operations:** Collect fees, process payments (card, cash, PIX), issue invoices, and perform cash register closing at the end of the shift.\n* **Care and Surveillance:** Monitor the lot to prevent accidents, collisions, or irregularities, immediately reporting any incident to supervision.\n* **Basic Maintenance:** Keep the booth and common areas clean and orderly.\n\n**Requirements and Qualifications**\n* **Education:** Completed high school.\n* **Experience:** Prior experience in customer service or cashier operations is desirable.\n* **Technical Skills:** Basic computer knowledge (to operate the parking management system).\n* **Personal Competencies:** \n\nPunctuality and responsibility. \n\nStrong verbal communication skills. \n\nAgility and attention to detail. \n\nAbility to resolve conflicts diplomatically.\n\n**Preferred Qualification:** Valid Brazilian National Driver’s License (CNH Category B) and practical experience maneuvering different types of vehicles (automatic and manual). \n\n\nDaily Activity Breakdown **1\\. Opening Routine and Reception**\n* **Welcome:** Greet the customer, guide them on card or app usage, and inform them about height restrictions or special spaces (seniors/PCD).\n\n**2\\. Vehicle Flow and Lot Management**\n* **Direction:** Visually or verbally indicate available spaces to avoid congestion at the entrance.\n* **Vehicle Maneuvering (if applicable):** Park and retrieve customers’ vehicles with extreme care, adhering to safety regulations.\n* **Preventive Patrol:** Walk through the lot to check for lights left on, open windows, or oil leaks in parked vehicles.\n* **Key Management (if applicable):** In valet services, organize keys on the board and ensure each ticket is correctly linked to its corresponding key.\n\n**3\\. 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Marcos Konder, 1313 - Centro, Itajaí - SC, 88301-303 - Sobre loja - Centro, Itajaí - SC, 88301-090, Brazil","infoId":"6496203007961712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Human Resources Assistant","content":"Schedule: Monday to Friday, from 7:30 a.m. to 5:30 p.m.\n\n* During hiring processes, verify candidate documentation, collect signatures on the onboarding kit, and forward candidates to Accounting for proper implementation of the process with the competent authorities;\n* Monitor the probationary contract deadline and coordinate with the Operations Department regarding contract continuation or termination;\n* Monthly monitoring of expiration dates for periodic medical examinations, as stipulated in the PCMSO (Occupational Health Program), and schedule appointments to ensure compliance with legislation;\n* Monitor expiration dates of driver’s licenses (CNH) for Drivers, Inspectors, and Supervisors to ensure compliance with traffic legislation;\n* Monitor expiration dates and advise employees regarding tetanus vaccination to ensure their safety while performing job duties;\n* Monitor vacation acquisition periods and schedule vacations according to company/employee needs;\n* Prepare forms for requesting and modifying work schedules, as required by the company/employee;\n* Issue and monitor addendum agreements (probationary period/transfer) and payroll changes (job function change/promotion);\n* Issue CAT (Work Accident Communication) via the Social Security system after investigation conducted by the Occupational Safety Technician, when necessary, to ensure compliance with labor and social security legislation;\n* Issue termination forms to comply with applicable legislation;\n* Monitor the deadline for issuing documents extending maternity leave;\n* Request required documentation for INSS leave applications, monitor deadlines, and schedule medical evaluations by phone to assist employees throughout the process;\n* Monitor employees absent without justification for thirty days to issue a “Notice to Report to Work”;\n* Organize events and celebrations: Garbage Collector Day, Driver’s Day, Labor Day, Easter, Women’s Day, service anniversary recognition, and year-end closing;\n* Advise and support family members in case of employee death: funeral assistance, contract termination, and life insurance;\n* Daily verification of time cards to monitor entry/exit times and breaks, calculate overtime, night shift allowances, tardiness, absences, medical certificates, CATs, leaves, and disciplinary actions; monthly consolidation of this information into the hours summary report for payroll processing;\n* Inform Accounting of potential payroll deductions and TRCT (Termination of Employment Contract Form), including traffic fines and salary advances;\n* Monthly calculation of meal voucher requests and submission to Accounting;\n* Calculation and procurement of transportation vouchers through the municipal transportation company;\n* Issue reports on receipt of meal and transportation vouchers for employee signature collection;\n* Request meal vouchers from Accounting, when necessary;\n* Forward documents and hours to Accounting for calculation of severance payments;\n* Process employment contract terminations within the company for employees exempt from union homologation, as stipulated in the Collective Bargaining Agreement (CCT);\n* Daily attendance and guidance to employees regarding questions related to labor legislation and procedures;\n\n \n\nMinimum Education Level: High School (Secondary Education)\n\n\n \n\n* Bradesco Dental Plan\n* Emotional and Personal Support Package\n* Health Assistance Package\n* Service Anniversary Bonus\n* Meal Voucher\n* Life Insurance\n* Transportation Voucher\n* Day Off (day off during birthday month)","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767515860000","seoName":"Auxiliar+de+Recursos+Humanos","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-tijucas/cate-couriers-drivers-postal/auxiliar%2Bde%2Brecursos%2Bhumanos-6496203007961712/","localIds":"24","cateId":null,"tid":null,"logParams":{"tid":"04d095ba-1b4e-4d25-a331-a37fe8682a68","sid":"ea4f55f8-7102-4055-8571-8b917a6b8c37"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santa Catarina","unit":null}]},"addDate":1767515859997,"categoryName":"Couriers Drivers Postal","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4294,4298","location":"Av. Cel. Marcos Konder, 1313 - Centro, Itajaí - SC, 88301-303 - Sobre loja - Centro, Itajaí - SC, 88301-090, Brazil","infoId":"6496044651123412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Operator of Forklift - Brilliant","content":"The company is seeking a Forklift Operator in Itajaí (Brilliant).\n\n**Responsibilities:**\n\n\nOperate forklifts for material handling, loading, and unloading. Perform stacking and organization of products in inventory. Safely transport materials between company departments. Ensure basic preventive maintenance of the equipment. Support inventory control and product identification. Assist in cleaning and organizing the operational area.\n\n\nPrevious experience as a Forklift Driver, Machine Operator, Loading Operator, or Material Handler may indicate suitability for some of the activities in this position.\n\n**Desired Requirements:**\n**Education:** High school diploma completed\n\n**Experience:** Experience required\n\n**Compensation and Benefits:*** Salary: 2\\.600,00\n* Benefits disclosed during the interview stage.\n\n**Additional Information:*** \\#UrgentVacancy\n* Contract: Permanent \\- On-site.\n* Schedule: Full-time\n* Working hours: To be agreed.","price":"R$2,600/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767503488000","seoName":"forklift-operator-brilliant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-tijucas/cate-couriers-drivers-postal/forklift-operator-brilliant-6496044651123412/","localIds":"24","cateId":null,"tid":null,"logParams":{"tid":"c20128bf-27a9-4319-bf31-83d211079658","sid":"ea4f55f8-7102-4055-8571-8b917a6b8c37"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santa Catarina","unit":null}]},"addDate":1767503488369,"categoryName":"Couriers Drivers Postal","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4294,4298","location":"Av. 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We provide customized services to meet our clients’ needs.\n\n**Responsibilities:**\n\n\nMonitor inbound and outbound processes as specified by clients. Analyze and track order discrepancies and inform clients accordingly. Periodically review processes to reduce costs and ensure continuous improvement. Develop and manage customer service KPIs. Interface with operations and transportation departments. Maintain organized operational and personnel documentation. Monitor warehousing logistics processes via the WMS system. Monitor and ensure customer satisfaction. Perform tasks related to standard Warehouse Assistant duties. 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