Front Desk Agent

Description

Job Summary: Guest reception and service, including check-in/check-out procedures, document verification, and providing information about the hotel and its services. Key Highlights: 1. Experience in front desk operations and customer service 2. Communication with guests and internal hotel departments 3. High-quality hotel chain environment The hotel is seeking a Front Desk Agent in Piracicaba. Nacional Inn is a hotel chain offering quality accommodation across multiple cities in Brazil. Focused on comfort and customer service, the company strives to deliver a pleasant experience for its guests. **Responsibilities:** Receive guests and process check-in and check-out in the system. Verify identification documents, reservations, and payment methods. Answer incoming phone calls and respond to guest requests. Provide information regarding hotel services and points of interest. Record incidents and forward requests to the appropriate departments. Previous roles such as Secretary, Telemarketing Representative, Customer Service Assistant, or Clinic Receptionist may indicate suitability for some responsibilities of this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: BRL 1,947.00 * Meal Voucher * Transportation Voucher * Dental Plan * Life Insurance **Additional Information:** * \#UrgentOpening * Employment Type: Permanent \- On-site * Work Schedule: Full-time * Shift Pattern: Rotating 6×1\.