The 3corações Group is built by people—first and foremost—passionate about what they do. We take pride in growing through the strength of our work and moving ever farther, without forgetting our essence and our values. It is precisely through our simple way of being that we celebrate the diversity of people and the flavorful experiences that intertwine stories. The result is a company offering quality products, happy employees and consumers, and suppliers and partners integrated into a shared mission: delivering pleasurable experiences that promote joy and well-being, forging lasting bonds and generating value for everyone. Savor a world of possibilities at Brazil’s largest coffee company! Learn more at www.3coracoes.com **Responsibilities and Duties** * Perform traceability procedures for customer service (SAC) incidents; * Update procedures and work instructions, and record entries in AUTODOC files; * Monitor Good Manufacturing Practices and Good Storage Practices (GMP/GSP) and Hazard Analysis and Critical Control Points (HACCP); * Monitor industrial testing, raw material evaluation, and supplier validation; * Contribute to raising employee awareness regarding good production, manufacturing, and storage practices; * Conduct internal analyses and submit external analyses for water, liquid effluents, raw materials, finished products, and products received from SAC complaints; * Onboard new employees and conduct routine training for all teams involved in the production process; * Issue and dispatch Non-Conformance Reports (NCRs); * Audit laboratory procedures and practices; * Conduct market audits and competitor analyses. **Requirements and Qualifications** **Education** * Currently pursuing a bachelor’s degree in Administration, Food Engineering, Chemical Engineering, or related fields. **Required** * Intermediate proficiency in Microsoft Office; familiarity with industrial routines, laboratory routines, and food technology. **Desired** * Organization, proactivity, dynamism, and agility. **Additional Information** **Benefits** * Shared Health Plan; * Dental Plan; * Fuel Card and Vehicle Allowance; * Meal Voucher; * Monthly Product Kit; * Telemedicine and Online Therapy fully covered by the company (extended to dependents); * Life Insurance; * Wellhub; * Basic Food Basket. The ***3corações*** Group is a company of **passionate people**, driven by what they do. We grow through the **strength of our work**, honoring our roots and our essence to go further every day. We are an **innovative and entrepreneurial** people who **care** for our employees and deliver **pleasurable experiences** to everyone we engage with. Our story began in 1959 in the interior of Rio Grande do Norte. With our **distinctive, innovative, and entrepreneurial character**, we became the **national leader** in the roasted and ground coffee and cappuccino segment, and the second-largest player in soluble coffee. In 2013, we launched the TRES multi-beverage machines, offering over 30 capsule-based beverage flavors; in 2020, through a *joint venture* with Positive Company, we entered the plant-based market, offering our consumers 100% natural, plant-derived products. Our portfolio also includes soluble coffee, ready-to-drink cappuccino, chocolate milk drink, coffee with milk, soft drinks, corn derivatives, coffee filters, and filter holders. We are over 8,000 passionate hearts committed to building a better country and a better world. **We respect and value all people and cultures, and believe diversity enriches our workplace.** We seek individuals ready to roll up their sleeves and collaborate. Join ***3corações*** and add your heart to ours!