Job Summary: An experienced professional in elevator technology to lead the Technical Support area, ensuring agile solutions aligned with standards and customer requirements. Key Highlights: 1. Lead and coordinate the technical support team 2. Support field diagnostics and propose technical solutions 3. Ensure technical compliance, safety, and continuous improvement **Schmersal Brasil** is seeking candidates for the position of **Elevator Technical Support Supervisor**, to be based in **Boituva/SP**. We are looking for an experienced and passionate professional in elevator technology to lead our Technical Support area. This person will be a key link between field teams, engineering, production, and sales, ensuring agile, accurate, and standards-compliant solutions aligned with our customers’ needs. **Responsibilities** * Coordinate the technical support team, ensuring efficient and high-quality service delivery. * Support field diagnostics and propose technical solutions for field requests. * Act as the liaison among internal teams (engineering, production, and sales). * Ensure technical compliance, safety, and continuous process improvement. * Support standardization of procedures and optimization of operational efficiency. **Profile We Seek** * Strong technical knowledge of elevator systems. * Solid experience in technical support and field service. * Leadership and team coordination capabilities. * Good communication skills, interpersonal relationship abilities, and a consultative attitude. * Quick reasoning, agility in problem-solving, and decision-making under pressure. * Focus on safety, quality, and regulatory compliance. * Organizational skills, sense of priority, and vision for continuous improvement. **Requirements** * **Reside in Boituva/SP.** * Technical or higher education degree in Electrical, Electronics, Mechanical, or related fields. * Proven knowledge in electrical and mechanical systems. * Experience with **Schmersal control panels**. * English or Spanish proficiency will be considered as advantages.