At V4 Company, we don't look for someone who just meets requirements—we look for someone who wants to **overflow results**. **About the work environment, it's important you know:** Here, no one is *anyone's boss*. We believe in autonomy as the fuel for performance. Our structure is horizontal, collaborative, and data-driven. If you're looking for an environment where you can influence, execute, and grow **with freedom and responsibility**, V4 is your place. If you're driven by challenges, think strategically, master operations, and also have the ability to develop and lead people, this role is your chance to make a real impact. As a **Marketing Coordinator**, you will be **the strategic engine of the Squad**, driving sustainable growth, ensuring delivery predictability, fostering a performance culture, and developing the next leaders at V4 Company. ***Key responsibilities:*** * Audit processes, accounts, and implement quality controls, ensuring operational compliance and effectiveness; * Support the Manager in people management: recruitment, onboarding, development, and offboarding of investors; * Monitor the customer journey (Onboarding, Adoption, and Ongoing), ensuring smoothness, satisfaction, and retention; * Collect and analyze satisfaction feedback and metrics to drive customer success strategies; * Support and review customers' strategic planning, ensuring aligned and effective execution; * Conduct strategic 1:1 meetings with investors, adjusting frequency based on Health Score; * Ensure excellence in execution across teams: Design, Copywriting, CRM, Paid Traffic, and Social Media; * Monitor and contribute to Performance, Engagement, and Management (PE&M) evaluations. ***Requirements:*** * Bachelor’s degree in Engineering, Business Administration, Marketing, Communications, or related fields; * Postgraduate degree or specialization (in progress or completed) in Business Management, Digital Marketing, or related areas; * Basic English (for navigating tools and materials); * Solid knowledge of: + Agile methodologies (Scrum, Kanban); + Project and process management; + Strategic planning and market analysis; + Financial indicators (NRR, churn, margin); + Customer service fundamentals; + People and conflict management; + Interpersonal communication and negotiation. **Benefits:** StarBem: Access to a mental health and wellness platform. Gympass: Incentive for physical activities. Staage: Free access to a platform with over 60 courses. Cientista do marketing: Access to courses and multiple trainings from V4 Academy. ✈️ OnHappy: Discounts on airline tickets. Niver Day off: One day off to celebrate your birthday. Partnership: Opportunity to become a partner in the unit. English Pass: English classes with discounts. AI Tool: free access to a generative AI tool. Discounts on undergraduate and postgraduate degrees at Mackenzie and Wyden universities. Discount at Reservatório de Dopamina. **Additional information:** Must have personal equipment (laptop) On-site in Piracicaba - SP PJ contract