Level 1 Technical Support

Description

Job Summary: We are seeking a Level 1 Technical Support professional passionate about technology to maintain applications, assemble and repair equipment, and manage networks as part of a team. Key Highlights: 1. Opportunity for growth and participation in strategic projects 2. Dynamic and challenging work environment 3. Making a difference in healthcare and the community We are looking for a talented and technology-passionate Level 1 Technical Support professional to join our team. We seek someone with experience in maintaining computer equipment, foundational knowledge of computer networking, and up-to-date familiarity with the latest market technologies. **Responsibilities and Duties** * The candidate must demonstrate a calm and focused demeanor, strong communication skills, ability to guide users at varying levels of technological understanding, determination in problem resolution, and capability to work under pressure. * Maintain applications on both client and server sides; * Assemble and repair computer equipment; * Build and manage computer networks; * Collaborate with other Level 2 Technical Support professionals, developers, and managers; * Cooperate with teams across different departments to integrate new functionalities into existing equipment; * Conduct tests to ensure equipment and systems are fully functional and error-free; * Participate in technical reviews to ensure adherence to best practices. **Requirements and Qualifications** * Prior experience in computer equipment maintenance; * Technical course in computing and/or networking (desirable); * Experience managing networks with monitoring services, e.g., ZABBIX; * Knowledge of configuration and ticketing systems, e.g., GLPI; * Knowledge of ITIL. **Additional Information** * Initial remuneration, with potential for progression; * Opportunities for career advancement within the company and participation in strategic projects; * Dynamic and challenging work environment; * Opportunity to work for one of the leading healthcare companies in the market, currently undergoing rapid expansion. * Complimentary meals at the workplace * Imaging exams available at payroll deduction discounts * Affordable health and dental plans, employee-funded. If you seek an opportunity to significantly contribute to healthcare and join a team committed to excellence, Liga de Mossoró is the right place for you! Founded on May 22, 2000, through a social mobilization effort, Liga de Mossoró stands out for its highly qualified team of professionals and adoption of the most advanced technology in the field. Since inception, we have continuously grown, rapidly expanding our services beyond radiotherapy to provide comprehensive care for oncology patients. Our objective is clear: to prevent, diagnose, and treat oncological diseases in both adults and pediatric\-adolescent patients, while carrying out all related activities necessary to deliver complete patient care. We invite you to join a dynamic and talented team where your skills will be valued and your professional growth encouraged. At Liga de Mossoró, we cultivate an environment that values teamwork, innovation, and commitment to excellence. If you seek a stimulating work environment offering continuous learning opportunities and challenging projects, join our team! Together, we can make a difference in the lives of our patients and the broader community. Submit your resume and become part of this journey of care and dedication to health!