Description
Job Summary:
We are seeking a Store Supervisor to ensure the efficient operation of the unit, maintaining brand quality standards, developing the team, and monitoring performance results.
Key Highlights:
1. Supervise store operations and brand standards
2. Manage and develop teams
3. Resolve operational issues promptly
**About the Role**
We are seeking a Store Supervisor to ensure the efficient operation of the unit, maintaining the brand's quality standards, developing the team, and monitoring operational results.
**Key Responsibilities**
* Supervise store operations (customer service, cleanliness, organization, and brand standards)
* Monitor and ensure compliance with operational processes
* Manage and develop teams (training, feedback, performance tracking)
* Support hiring and offboarding of staff
* Manage inventory and monitor purchase orders (primarily fruits and supplies)
* Monitor performance metrics (sales, average transaction value, losses, productivity)
* Ensure smooth delivery operations (iFood and other channels)
* Resolve daily operational issues promptly
* Oversee store opening and closing procedures
* Ensure proper execution of marketing campaigns and commercial initiatives
**Requirements**
* Experience managing teams (retail or food service is preferred)
* Leadership and organizational mindset
* Strong communication skills and proactivity
* Ability to solve problems and make quick decisions
* Willingness to travel between stores
**Preferred Qualifications**
* Experience in the food service industry
* Knowledge of inventory control and performance metrics
* Experience with iFood or delivery platforms
Compensation: R$2\.500,00 per month
Benefits:
* Meal allowance
* Food voucher
* Transportation allowance
Work Location: On-site