Job Summary: This professional will be responsible for customer service, order processing and order follow-up, managing customer data and informing customers about promotions. Key Highlights: 1. Friendly and efficient customer service 2. Order monitoring and issue resolution 3. Customer record updating and maintenance * Customer Service: Provide friendly and efficient customer service by answering questions, providing product information, and assisting with item selection. * Order Processing: Register and process purchase orders both in the system and manually, ensuring all details are accurate and complete. * Sales Follow-up: Monitor order status to ensure timely delivery and prompt resolution of any issues. * Promotions and Offers: Inform customers about promotions, discounts, and special offers, and assist in applying these promotions within the sales system. * Customer Data Management: Update and maintain customer records in the system, ensuring all information is accurate and up-to-date. Requirements: * Completed high school education. * Experience in sales or customer service (preferred). * Good communication skills and ability to work in a team. * Proactivity and willingness to learn. Benefits: * Salary: to be negotiated * Transportation allowance (VT) and meal allowance (VA) * Health and dental insurance * TotalPass * DayOff * Education assistance * Driver's license assistance * Loans
João Silva
Indeed · HR
João Silva
Indeed · HR
