As part of its purpose, Adimax is certain that diversity and inclusion positively impact both social and professional environments. Here, everyone is welcome! “This position is also open to people with disabilities or rehabilitated individuals.” **Responsibilities and duties** * Scale loads for loading according to region and date; * Send the list of loads scheduled for the following day to billing and shipping departments; * When necessary, relay information and instructions regarding loading and delivery procedures to drivers; * Receive delivery receipts along with cargo manifests; * Verify and organize damaged or missing items in deliveries to ensure appropriate replacements are sent; * Provide customers with delivery time estimates via phone; * Support sales representatives via phone and WhatsApp regarding delivery time estimates and resolution of incidents; * Support drivers via phone and WhatsApp in case of incidents and to notify them about load assignments; * Coordinate with the loading team to verify whether assigned trucks arrived on time and whether rescheduling for the next day is required; * Monitor products included in loads destined for distribution centers (DCs); * Send the list of loads scheduled for the following day—along with assigned drivers—to the billing and shipping departments; * Track all incidents related to dispatched shipments. **Requirements and qualifications** * Currently pursuing a degree in Logistics, Administration, or related fields; * Proficiency in Microsoft Office suite; * Experience in fleet management, load scheduling, and freight negotiation; * Prior experience in this role. **Additional information** Please see our benefits below: National Unimed Health Insurance Plan (ward or private room); Amil Dental Insurance Plan (basic, intermediate, and executive plans); Meal Voucher or Company Cafeteria; Food Allowance; Scholarship Program (subject to internal policy and eligibility); Discounts with educational institutions; Pharmacy Benefits Program; Life Insurance; Christmas Bonus; Pregnancy Support Program; Pet Day; Commemorative Gifts; Wellhub/Gympass; Wellz (Mental Health Benefit). Profit-Sharing Program (PPR) Founded in March 2002, Adimax was established with the mission of promoting animal welfare through high-quality food for dogs and cats. Our first steps were taken alongside fewer than 30 employees, and today we are one of the leading companies in this segment nationwide. Guided by our steadfast commitment to supporting underprivileged elderly individuals, people and animals with disabilities, we have gone far beyond fulfilling our core mission. We created a dedicated department to address social needs, committing ourselves to issues involving citizenship, inclusion, awareness, and harmonious coexistence among people. This is what drives us and fills us with pride! Adimax also operates its own logistics fleet, Trans Adimax. For over ten years, Trans Adimax has traveled across Brazilian highways, handling Adimax’s logistics operations throughout various regions of the country. With its own fleet of trucks, Trans Adimax maintains an administrative team responsible for both personnel and logistics operations, as well as a team of highly trained and qualified drivers and assistants. Among Trans Adimax’s key differentiators are quality delivery, speed, and strong customer relationships.