SDR (Administrative Assistant)

Description

Job Summary: Efitec Solar is seeking an SDR (Administrative Assistant) focused on after-sales to strengthen customer relationships and ensure an excellent experience. Key Highlights: 1. Focus on after-sales service and customer relationship management 2. Active customer follow-up and commercial support 3. Opportunity for growth in the solar energy sector Efitec Solar is looking for an **SDR (Administrative Assistant)** with a focus on **after\-sales**, to strengthen relationships with our customers and ensure an excellent post-contract closing experience. Main Responsibilities: * Proactively contact customers after sale to monitor the process. * Keep customers updated on installation stages, timelines, and documentation requirements. * Support the organization of contracts, proposals, and administrative documents. * Maintain and update the CRM with customer information. * Identify referral opportunities and new sales within the active customer base. * Provide support to the commercial and technical teams as needed. * Ensure customer satisfaction by resolving inquiries and addressing potential requests. Requirements: * Completed high school education (currently pursuing a bachelor’s degree is a plus). * Prior experience in customer service, after-sales, or administrative roles. * Strong verbal and written communication skills. * Organizational skills and attention to detail. * Proficiency with software systems and spreadsheets. * Proactive attitude and relationship-oriented mindset. Preferred Qualifications: * Experience in the solar energy sector. * Familiarity with CRM systems. * Experience in commercial administrative routines. Behavioral Profile: * Clear and empathetic communication. * Organization and sense of priority. * Accountability regarding deadlines. * Professional demeanor and solution-oriented approach. FIXED SALARY \+ BONUS FOR ACHIEVED TARGETS If you enjoy working with customers, possess strong organizational skills, and wish to grow in the solar energy sector, this opportunity is for you! Employment Type: Full-time CLT Compensation: R$1\.720,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site