Job Summary: A sales professional responsible for commercial customer service, sales closing, customer relationship management, and cash handling, ensuring customer satisfaction. Key Highlights: 1. Commercial customer service and support via WhatsApp and telephone. 2. Sales closing with a focus on conversion and customer satisfaction. 3. Cash management and control of financial transactions. * Provide commercial customer service via WhatsApp and telephone, offering support throughout the entire sales process. * Close sales with a focus on conversion and customer satisfaction. * Conduct proactive sales by contacting clients from the portfolio and the RAC (Customer Asset Recovery) database to promote products and services. * Maintain continuous customer relationships, identifying opportunities for repurchase and loyalty. * Manage the unit's cash, including opening, closing, and controlling received amounts. * Ensure accurate financial transactions, safeguarding the security and integrity of resources. * Record sales and customer service information in internal systems, ensuring data accuracy and organization. * Collaborate with the sales team to achieve performance goals and metrics. * Formal education: Completed high school. * Experience: 1 to 3 years of relevant experience. * Specific knowledge: Microsoft Office suite, B2B customer service in retail, automotive products.
João Silva
Indeed · HR
João Silva
Indeed · HR
