Description: Apply quickly by email: Requirements and qualifications: * Previous experience in customer service in a pharmacy or retail environment. * Good verbal and written communication skills in Portuguese. * Ability to work in a team and follow procedures. * Availability to work on rotating shifts (including evenings, weekends, and holidays). * Basic computer skills (MS Office, inventory management systems). Desirable: * Knowledge of pharmaceutical legislation and drug control regulations. * Experience with pharmacy management systems (ERP). * Ability to handle conflict situations and proactively resolve problems. * Sales skills and persuasion techniques. * Knowledge of natural products and supplements. Responsibilities and duties: * Ensure high-quality service to all customers, measuring satisfaction through internal surveys. * Keep the store well organized. * Contribute to a 10% sales increase in the first semester. * Ensure compliance with safety and hygiene standards across all areas. * Participate in ongoing training and apply new knowledge in daily operations. Benefits: Performance-based incentive program of 1.00% Work schedule: Shift pattern: 6 days on / 1 day off (or as per company policy)Shift: Afternoon / Night Knowledge: Education: Completed High School Behavioral Skills: Communication, Interpersonal Skills 2601030202441796611