**About Escola Master** At Escola Master, we believe education transforms lives and that the first contact is crucial. To expand the reach of our mission, we seek professionals who will be the voice of our school: **agile, persuasive, with excellent communication skills and passion for connecting families to their children’s educational future.** Our Active Telemarketing team is responsible for establishing the initial bridge between Escola Master and prospective students, serving as an essential driver for growth and the first impression of excellence we aim to convey. **Job Description** We are seeking an **Active Telemarketing Operator** to serve as the strategic voice in prospecting new students. This role is vital to our enrollment cycle, combining communication skills, goal focus, and accurate recording of interactions. The ideal candidate will be responsible for making proactive calls, presenting the school's differentials, qualifying leads, and scheduling visits/interviews, directly contributing to achieving enrollment targets. ️ **Work Schedule:** * **Option 1:** Monday to Friday from 09:00 to 15:30 and Saturdays from 09:00 to 15:30 * **Option 2:** Monday to Friday from 13:00 to 19:30 and Saturdays from 09:00 to 15:30 **Responsibilities** * Make active calls (cold call and warm call) to potential students and guardians based on provided lead lists. * Clearly, persuasively, and enthusiastically present the methodology and differentials of programs and/or projects. * Qualify leads by identifying family needs and conversion potential. * Schedule visits, interviews, and presentation meetings with the pedagogical or sales team. * Keep the CRM system (or control spreadsheets) properly updated with detailed interaction history and lead status. * Contribute to achieving individual and team goals by actively participating in enrollment campaigns. **Requirements and Qualifications** * High school diploma. * **Flawless verbal communication, clear diction, and persuasion skills.** * Basic computer knowledge. * **Advantage:** Previous experience in active telemarketing, telephone sales, or customer prospecting. **What We Offer:** * **Compensation:** R$ 1,518.00 + **Commission/Bonus** * Transportation allowance. * **Sesc:** Access to Sesc network benefits and services. * **Educational Support:** Discounts at partner universities to encourage your development. * **Day Off:** Time off on your birthday or during your birthday month because we celebrate you! * **Wellhub (formerly Gympass):** Taking care of health and well-being is important. * **Conexa:** Telemedicine healthcare program, facilitating access to medical care. * Dynamic and welcoming work environment focused on education. * Ongoing training in prospecting techniques, sales, and knowledge of educational products. ### **Selection Process Steps** To ensure the selected professional aligns with Escola Master’s culture and objectives, our selection process follows these steps: * **Resume Screening:** Initial analysis of profiles and requirements. * **HR Interview:** Evaluation of cultural fit, communication skills, and motivation. * **Management Interview:** Final assessment of competencies and strategic alignment with the school’s mission. * **Training on Culture and Negotiation:** Immersion in Escola Master’s values and sales/telephone outreach techniques. * **Hiring:** Formalization and welcome to the new team member! Minimum Education Level: High School (2nd Degree)