Maître

Description

Job Summary: The Dining Room Manager ensures an enchanting and efficient customer experience by coordinating teams and maintaining excellence in service. Key Highlights: 1. Leadership and team coordination experience 2. Focus on excellence in customer service and satisfaction 3. Ability to resolve incidents promptly and courteously **WHO WE ARE** We are a network of Brazilian hotels. We offer stays infused with authentic Brazilian charm, combined with contemporaneity, sophistication, and hospitality. We cultivate purposeful relationships among cities, staff, and guests. **MAIN CHALLENGES** Welcoming guests and ensuring an enchanting, elegant, and efficient service experience; Organizing the dining room, overseeing table arrangements, reservations, and service flow; Coordinating waitstaff and busboys, guiding operations during service; Monitoring service quality, ensuring excellence standards at every stage; Supporting incident resolution in the dining room, acting promptly and courteously; Maintaining constant alignment with the kitchen and other departments to ensure operational fluidity; Supervising environmental organization, table setting, utensils, and overall dining room presentation; Monitoring guest satisfaction, identifying opportunities for delight and experience enhancement; Assisting in training and development of the service team; Contributing to the restaurant’s smooth operation, with emphasis on hospitality, organization, and results. **REQUIRED SKILLS** Relevant work experience; Leadership profile and ease in coordinating teams; Excellent communication skills and professional demeanor; Organization, attention to detail, and operational awareness; Ease in interacting with guests and resolving situations courteously; Agility and efficiency, especially during peak hours. **WE OFFER** Collaborative work environment; Meal Voucher; Transportation Voucher; TotalPass (access to gyms and wellness facilities). Employment Type: Full-time, CLT Permanent Contract Salary: R$3.000,00 - R$4.200,00 per month Benefits: * Meal Voucher Work Location: On-site