Espec Select One

Description

Espec Select One Country: Brazil If you are eager to grow and continuously learn, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem with the purpose of contributing to the prosperity of individuals and businesses. Here, you can create the new, challenge the market, and ask questions. It is about aligning the urgency of the present with that of the future to always serve customers in the best possible way. It means being part of a global company that values diversity across all dimensions and embraces a horizontal organizational culture. At Santander, we uphold a horizontal culture organized around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become an **Expert Select One**, where you will be hired as a Specialist—the primary subject-matter expert in your area. **In this role, you will:** Support customers at the beginning of their journey within the Select universe, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Key Responsibilities** * Serve and engage customers entirely digitally (chat/video/app); * Update customers in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity credit, investment, and insurance products; * Collect and update data; * Maintain familiarity with digital solutions, especially within the Santander ecosystem; Resolve requests remotely. * **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; Experience in sales and proficiency in using digital tools. * **Education/Certifications** * CPA 10 (mandatory); * Relevant experience in remote customer service; Proficiency in digital service channels, customer journey, and financial products. * If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR + RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Voucher; * Nascer Program; * Be Healthy — A program encouraging healthier habits; PAPE — Specialized Personal Support Program. * So? Are you ready to be called? In our branches (agencies), we have the market’s top branch managers, who stand beside customers to meet their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ #AquiSuaChamaTransforma #VemProSantander #VemSerChama