Customer Service

Description

Job Summary: Customer service professional for telephone and in-person support, appointment scheduling, patient registration, and reception organization. Key Highlights: 1. Active and responsive telephone and in-person customer service 2. Scheduling and managing professionals' appointments 3. Organizing the reception area and waiting room Provide active and responsive telephone support; Schedule consultations and evaluations; Register patients in the system; Answer and screen incoming phone calls; Manage professionals' appointment schedules; Maintain organization of the reception area and waiting room; Provide general public service; Familiarity with appointment scheduling and customer service systems, strong communication skills, and interpersonal abilities. Monday to Friday 7:00 AM to 5:00 PM (2-hour lunch break: 11:00 AM to 1:00 PM) or 8:00 AM to 6:00 PM (2-hour lunch break: 1:00 PM to 3:00 PM) Saturday 7:00 AM to 11:00 AM or 8:00 AM to 12:00 PM (Availability during these hours required) Employment Type: Full-time CLT Salary: R$1.804,00 – R$2.500,00 per month Benefits: * Food allowance * Health plans and commercial discounts * Transportation allowance Working Hours: * Weekdays and weekends Additional Compensation: * 13th-month salary * Bonus * Commission Work Location: On-site Employment Type: Full-time CLT Salary: Starting from R$1.804,00 per month Benefits: * Food allowance * Health plans and commercial discounts * Life insurance * Transportation allowance Experience: * Customer Service (Mandatory) * Patient Service (Mandatory) Work Location: On-site