Description
Job Summary:
The professional will receive customers, answer phone calls, respond to customers online, register information, organize documents, and support the administrative team and real estate agents.
Key Highlights:
1. In-person and online customer service
2. Administrative support and support for real estate agents
3. Organization and control of information
Main Responsibilities:
* Receive customers in person with courtesy and professional demeanor
* Answer and route telephone calls
* Respond to customers via WhatsApp and social media
* Register customers in the system
* Organize and control property keys
* Organize and archive physical and digital documents
* Support real estate agents with information and directing customer service
* Register real estate agents and properties in the system
* Provide administrative support as needed
Desired Behavioral Profile
* Clear and courteous communication
* Organization and attention to detail
* Agility and proactivity
* Professional demeanor and good appearance
* Proficiency with technology and systems
* Ability to handle multiple tasks simultaneously
Requirements
* Completed high school education (college degree is a plus)
* Basic computer knowledge
* Experience in customer service
* Good writing skills (especially for WhatsApp and social media)
Salary: R$1\.800,00 \- R$1\.900,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site