Junior IT Support Analyst

Description

Job Summary: An IT professional responsible for maintaining computers and systems, providing support to users and IT infrastructure. Key Highlights: 1. Support for internal users and IT infrastructure 2. Internal development and professional growth 3. Collaborative and relaxed work environment An IT professional is needed to fill the position of Computer Maintenance Technician. The selected candidate will be responsible for ensuring the proper functioning of the computers and systems used by the company. **MAIN RESPONSIBILITIES:** * Ensure the operation of company computers, systems, and IT infrastructure. * Support for internal users: incident handling, help\-desk requests, resolution of basic hardware, * software, and network issues. * Administration or support for network services (e.g., DHCP, DNS) and domain/account management (via Active Directory). * Assist in maintaining IT infrastructure: configurations, updates, patch application, backups, etc. * Collaborate with the technical team and report to the direct manager. **CANDIDATE PROFILE REQUIREMENTS** * Technical knowledge of Active Directory, DHCP, and DNS; * Ability to learn quickly, proactivity, and autonomy in handling IT issues within smaller infrastructures; * Cultural fit: alignment with values of collaboration, geographic proximity, strong communication skills, and willingness to grow; * Desire or potential to progress, as one of the objectives is internal retention and development; * Junior-level position, but with sufficient technical foundation to promptly handle support tasks and learn on the job. **BENEFITS:** * Salary: R$ 2\.500,00 to R$ 2\.700,00; * Health and dental insurance; * Transportation allowance; * Meal allowance; * Relaxed and collaborative work environment. Work location: This position requires **in-person attendance from Monday to Friday** at the company's headquarters located in São José dos Campos \- SP **ABOUT THE HIRING COMPANY:** **Dualsys** is a company that provides consulting and **IT solutions**, tailored to meet the specific needs of clients across various sectors—both in-person and remotely. **Dualsys**'s **information technology projects, services, and solutions** add value to businesses by ensuring **data security and integrity**, optimal equipment performance, and uninterrupted client business operations. **Website** http://www.dualsys.com.br