E-commerce Operator

Description

Job Summary: Responsible for the daily operation of the online store, ensuring the proper functioning of online sales, product updates, and customer service, with a focus on efficiency and customer satisfaction. Key Highlights: 1. Online store operation and online sales 2. Product, order, and customer service management 3. Coordination with logistics, marketing, and finance Responsible for the daily operation of the online store, ensuring the proper functioning of online sales, product updates, and customer service. Registers and maintains items on the website, manages orders, tracks deliveries, and provides customer support via digital channels. Also monitors inventory, verifies pricing, organizes promotional campaigns, and coordinates with departments such as logistics, marketing, and finance to ensure efficiency in the sales process and customer satisfaction.**Main Responsibilities:** * Product registration and updates on the platform * Order control and tracking * Customer service (chat, e\-mail, WhatsApp) * Issuance of invoices and order picking * Inventory control and system integration * Support for promotional campaigns and digital marketing **Common Requirements:** * Completed high school education (a college degree is preferred) * Familiarity with e\-commerce platforms * Basic knowledge of logistics and customer service * Proficiency in basic/intermediate Microsoft Office suite Benefits \- ✅ Transportation Allowance (for residents outside Porto Feliz) \- ✅ Pharmacy discount program \- ✅ Educational discount agreement with UniCesumar \- ✅ Product discounts (Brisa) \- ✅ Payroll-deductible loans \- ✅ Profit Sharing Program (PLR) \- ✅ Accident insurance \- ✅ TotalPass (gyms, therapy, and wellness) \- ✅ Parking Employment Type: Full-time CLT Salary: Starting from R$2\.002,000 per month Benefits: * Company-provided mobile phone * Discount programs and commercial agreements * Profit sharing * Life insurance * Meal allowance Work Location: On-site