Description: * Bachelor's degree in Biomedical Sciences * Intermediate Excel skills; * Previous experience in people/team management and biological sample collection. * Good interpersonal skills; * Strong communication skills; * Negotiation and persuasion abilities; * Flexible availability; * Plan and manage team work, defining work routines, customer engagement techniques, and strategies to meet goals and deadlines; * Supervise all administrative routines of the team; * Supervise general courier services, messengers, transportation, cleaning, outsourced services, equipment maintenance, furniture, facilities, etc.; * Be accountable for team goals and results, developing action plans and continuous improvement initiatives; * Monitor performance indicators within the area; * Plan and develop new projects, when applicable; * Share knowledge, information, and goals with the entire team; * Control financial activities of the units; * Maintain relationships with customers, market, and physicians; * Conduct local market mapping and establish partnerships with companies focused on customer acquisition and retention; * Manage organizational climate with the team, providing employees with a healthy and productive work environment; * Provide respectful feedback; * Flag cases of low performance to HR management; * Coordinate employee offboarding with HR, when applicable; * Ensure company policies and standards are followed by the team; * Develop new leaders, when applicable; * Propose continuous improvement actions; 251220020255353886