Technical Support

Description

Job Summary: We are seeking dynamic and collaborative individuals to provide technical support to users of the Ourofarma, Frontfarma, Ourofórmulas, and Web systems, ensuring an agile and efficient user experience. Key Highlights: 1. Technical support to users (phone and online channels) 2. Support for system integrations and operations 3. Remote support delivery *(Talent Pool for January 2026\)* **About the opportunity:** VSM is building a **Technical Support Talent Pool**! We seek dynamic, collaborative individuals interested in growing within the technology field, to deliver support to users of the **Ourofarma, Frontfarma, Ourofórmulas, and Web** systems, ensuring an agile and efficient experience. **Main responsibilities:** * Technical support to users (phone and online channels); * Support for system integrations and proper system operation; * Remote support delivery via tools such as **TeamViewer, CRM, and VNC Single Click**. **Requirements:** * Currently pursuing a degree in **Administration, Accounting, Information Technology**, or related fields; * Experience with administrative routines and customer service; * Knowledge of **hardware, software, Excel, networks, and printers**. **What we seek in you:** * Strong verbal and written communication skills; * Proactivity, organization, and discipline; * Willingness to learn and grow professionally; * Team spirit and commitment to results; **How to apply:** Submit your resume at: **www.vsm.com.br/trabalheconosco** *By applying, your profile will be added to our Talent Pool and may be considered for future opportunities in the Technical Support area.* Job type: Full-time, CLT permanent employment Compensation: Up to R$2\.600,00 per month Benefits: * Medical assistance * Life insurance * Meal allowance * Transportation allowance Work location: On-site