Tarrafas Retail Consumer Products Job Listings

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Customer Service Executive - Cariús/CE

At Logos, we believe that every interaction with our customers is an opportunity to create exceptional experiences. We are looking for passionate and dedicated attendants to join our team. Logos Serviços stands out in the market by offering innovative and customized solutions in service management. With a successful and consistently growing trajectory, we take pride in our organizational culture that values respect for others, innovation, and commitment. Our team consists of highly qualified and motivated professionals who constantly strive to overcome challenges and contribute to the sustainable development of the company and society. At Logos Serviços, we believe that the success of our organization is due to the talent and dedication of our team. We foster a work environment that encourages creativity, collaboration, and professional growth. We work to create a space where everyone can share their ideas and perspectives. Continuous development of our employees is a priority, as is well-being and job satisfaction. **Responsibilities and duties** * Provide **in-person** customer service. * Receive and assist customers in a courteous and friendly manner. * Issue service requests. * Provide accurate information about products, services, and company policies. * Resolve customer problems and complaints efficiently and satisfactorily. * Record customer complaints, suggestions, and compliments. * Register and update customer data in the system. * Keep the service area clean and organized. * Work as a team with other attendants to ensure quality service. **Requirements and qualifications** * Full availability and flexibility; * High school diploma; * Over 18 years old; * Office suite; * Basic computer skills; * Portuguese language; * Good typing skills. **Additional information** * Meal or food allowance * Medical assistance * Dental assistance * Totalpass * Creditas * Partnership with Sesc * Partnership with Universities **We Focus on Process Management** With 18 years in the market, Logos has extensive experience in In-Person Service and Telemarketing. Its focus on process management, combining workforce and computer systems, along with opening channels across multiple platforms, ensures technological innovations, delivering efficient management and excellent results in clients' operational processes. **We Keep Expanding** Its market expansion results from a partnership-based approach with client companies. Beyond meeting contractual demands, Logos seeks creative, intelligent, and financially sustainable solutions to enhance these companies' relationships with their consumers and build a favorable image. To guarantee high levels of customer satisfaction, Logos adopts a management model focused on continuous improvement of both internal and partner processes. That's why our employee is essential to Logos—your performance enables building a relationship of mutual trust and respect between our clients and their most valuable asset: the consumer. We achieve this together with our entire team! The employee brings willingness, commitment, and cordiality, and we provide the tools for professional success.

R. Agostinho De Paula Brito, 24 - Centro, Cariús - CE, 63530-000, Brazil