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Sales Commercial Supervisor (1)
Description: * Currently pursuing a bachelor's degree in Business Administration, Commercial Management, or related fields; * Experience in people and sales team management; * Knowledge of performance indicators analysis, commercial strategies, customer service techniques, basic mathematics, and basic computer skills; * Experience in market research and route planning; * Experience in customer service; * Driver’s license categories AB and defensive driving certification. The following will be considered advantageous: * Completed bachelor's degree in Business Administration, Commercial Management, or related fields; * Administrative routines; * Proven experience in sales within the telecommunications sector; * Google tools (Sheets, Docs, etc.); * Living and embodying Brisanet Group’s organizational identity; * Ensuring compliance with departmental standards, processes, routines, and policies; * Leading and aligning the team through monitoring, training, feedback, task delegation, conflict resolution, motivational initiatives, performance evaluation, hiring requests, reassignment and/or termination requests, and application of disciplinary measures, among other people management actions; * Promoting and internalizing the organization’s culture (Business, Mission, Vision, Values, and Strategy) within the team; * Monitoring and analyzing departmental performance indicators and defining short- and medium-term actions to improve deliverables; * Seeking innovations and improvements that enhance productivity and performance in departmental activities; * Supporting audit processes when required; * Preparing and presenting reports, forms, spreadsheets, or documents to leadership, as requested; * Participating in defining the department’s strategic and budgetary planning, when requested; * Actively participating in organizational meetings and commitments, when requested; * Using individual and collective safety equipment, when required; * Performing other duties related to the position, according to departmental needs and leadership direction; * Monitoring and supporting external initiatives in the city(ies) related to sales and brand promotion for Brisanet Group; * When necessary, monitoring and supporting both internal and external store initiatives related to sales and brand promotion for Brisanet Group; * Ensuring operational support for Brisanet Group’s external operations by providing resources (training, equipment, tools, and information) enabling PAP teams to perform their activities effectively; * Developing training schedules and facilitating training for PAP, Kiosk, and NGC teams, and monitoring training effectiveness; * Monitoring city-level indicators and targets for PAP, Kiosk, and NGC teams; * Supervising PAP, Kiosk, and NGC teams during initiatives; * Ensuring documentation is available and up-to-date for external sales teams; * Applying disciplinary measures or terminating PAP, Kiosk, and NGC team members, when necessary; * Conducting value-based feedback sessions for PAP, Kiosk, and NGC teams; * Holding periodic alignment meetings with leaders and their teams; * Monitoring and managing all city-level indicators where activities are performed; * Collaborating with the Sales Commercial Coordinator to develop sales, marketing, and customer retention strategies for the city under supervision; * Implementing actions to resolve issues or improve indicator performance; * Monitoring results and providing support, when needed, to Installation, Repair, and Merger teams operating in the supervised city; * Monitoring customer satisfaction levels regarding Brisanet Group’s products and services; * Updating the GB dashboard and conducting regional GBs with the Growth Coordinator; * Assessing the need for FTTH infrastructure expansion in the supervised city, when required; * Measuring and evaluating results of commercial strategies implemented in the city; * Participating in administrative hearings related to PROCON and DECON, when required; * Holding meetings with public and private authorities, when required; * Representing the company and its interests before public and private institutions; * Customer service, monitoring stalled sales, and customer support; * Participating in the hiring process for new employees; * Approving employment contract terminations; * Managing employee timekeeping; * Supporting the IMOC department and the S&L Monitoring department (when requested); * Making purchases via Suplly, when required; * Handling notary-related tasks (e.g., signature authentication and contracts), when required; * Delivering and collecting materials from other cities, when required. 2512190202551927046
R. Vicente Liberalino, 34 - Assaré, CE, 63140-000, Brazil
Indeed
Urban Microcredit Agent – Jucás, CE – JN
Every day, we work to leave a positive mark on the world, solve our customers’ most pressing challenges, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong individuals.** **MISSION:** To operate Brazil’s leading microcredit program with excellence—creating opportunities, developing people, and enhancing their value. **VISION:** To be recognized for excellence in microfinance service operations and serve as a benchmark for human development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion. The **Urban Microcredit Agent** works within the Microfinance team and is responsible for acquiring and retaining potential clients by advising them on their businesses in accordance with policy guidelines, conducting credit analyses and approvals, and performing other duties related to the role. If this position aligns with your professional purpose, join **CAMED MICROFINANCE**! **Responsibilities and Duties** Collect overdue credits following the established methodology; Advise clients within your portfolio and verify how granted credits are being applied; Develop action plans for operational routines related to your client portfolio, aligned with established targets; Engage with clients, adhering to the methodological steps defined by the Microfinance Program; Gather economic and financial information about clients’ business activities at their workplace to assess credit eligibility; Process credit applications by visiting prospective clients and informing them of the procedures for submitting credit proposals, in accordance with policy and procedure manuals; Conduct promotional activities and informational seminars on microfinance products and other events aimed at acquiring new clients and retaining existing ones; And other tasks relevant to the area. **Requirements and Qualifications** **Mandatory Requirements:** Legal age (18 years or older); Education: Completed high school; Availability for inter-municipal travel; Computer literacy and proficiency in Microsoft Office (Word and Excel); Experience in sales, negotiation, collections, and customer service. **Additional Information** **Salary:** Base salary: R$ 1,717.73; Variable remuneration, potentially reaching R$ 2,318.24; Bonus (HR will inform during the selection process). **Benefits:** Training programs; Life insurance; Health insurance; Transportation allowance; Dental plan; Private pension plan; Partnership agreements with educational institutions; Wellness incentive program via Wellhub; Meal allowance and basic food basket allowance totaling R$ 1,507.24; Childcare/babysitter reimbursement for children up to 5 years and 11 months old — R$ 320.38 (fixed amount per child); Quality of Life Program (We implement subprograms supporting and caring for our employees’ physical, emotional, and social health and well-being). **Workload:** 40 hours per week; **Working Hours:** 8:00 AM to 5:00 PM (Monday through Friday). We are a new company, founded in 2022, and part of the **Camed Group**. We exclusively operate **Crediamigo**, Brazil’s largest Productive and Oriented Microcredit Program and market leader in its segment. Currently, we have **over 5,000 employees** operating across **more than 1,900 municipalities** in Brazil’s Northeast region and the northern parts of Minas Gerais and Espírito Santo states—making us Brazil’s largest microcredit operator. Every day, we work to leave a positive mark on the world, solve our customers’ most pressing challenges, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong individuals.** **MISSION:** To operate Brazil’s leading microcredit program with excellence—creating opportunities, developing people, and enhancing their value. **VISION:** To be recognized for excellence in microfinance service operations and serve as a benchmark for human development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation. **We are CAMED, we are CREDIAMIGO!**
R. João Luna, 4 - Centro, Jucás - CE, 63580-000, Brazil
R$1,717-2,318/month
Indeed
Salesperson - Mon to Fri
Salesperson / Mon to Fri - CLT Permanent / FIXED + COMMISSION Active prospecting of customers through outreach; Presentation and offering of residential maintenance, funeral, and health assistance services; Negotiation and closing of sales; Residential assistance *️ Funeral assistance Dental assistance Medical assistance **REQUIREMENTS:** High school diploma completed; Experience in sales, customer service, or customer outreach **COMPENSATION AND BENEFITS:** ✔ Fixed Salary: BRL 1,601.05 ✔ Monthly commissions: average between **BRL 500.00 and BRL 2,500.00** ✔ Medical and Dental Insurance (for you and your dependents!) ✔ Meal Voucher: BRL 21.85/day ✔ Transportation Voucher: up to BRL 16.00/day Paid in cash, totaling an average of BRL 830.00 credited! ✔ Childcare Assistance (for children up to 4 years old) ✔ **Life Insurance 100% covered by the company** ✔ **Gympass** – Discounts at gyms ️‍ ️ ✔ Partnership with **SESC** ✔ Partnerships with **universities** – Discounts on undergraduate and postgraduate programs! ✔ **Career Development Plan** – Here you truly grow! **Working Hours:** Monday to Friday, from 09:00 AM to 06:00 PM (1 hour lunch break) The selection process is completely online and consists of a single step! Interested or know someone who might be? Contact me! Fernanda Castro - 11 98913-9093 or fccastro@almavivadobrasil.com.br Minimum Education: High School (Secondary School)
R. Vicente Liberalino, 34 - Assaré, CE, 63140-000, Brazil
R$500-2,500/month
Indeed
Customer Service Executive - Cariús/CE
At Logos, we believe that every interaction with our customers is an opportunity to create exceptional experiences. We are looking for passionate and dedicated attendants to join our team. Logos Serviços stands out in the market by offering innovative and customized solutions in service management. With a successful and consistently growing trajectory, we take pride in our organizational culture that values respect for others, innovation, and commitment. Our team consists of highly qualified and motivated professionals who constantly strive to overcome challenges and contribute to the sustainable development of the company and society. At Logos Serviços, we believe that the success of our organization is due to the talent and dedication of our team. We foster a work environment that encourages creativity, collaboration, and professional growth. We work to create a space where everyone can share their ideas and perspectives. Continuous development of our employees is a priority, as is well-being and job satisfaction. **Responsibilities and duties** * Provide **in-person** customer service. * Receive and assist customers in a courteous and friendly manner. * Issue service requests. * Provide accurate information about products, services, and company policies. * Resolve customer problems and complaints efficiently and satisfactorily. * Record customer complaints, suggestions, and compliments. * Register and update customer data in the system. * Keep the service area clean and organized. * Work as a team with other attendants to ensure quality service. **Requirements and qualifications** * Full availability and flexibility; * High school diploma; * Over 18 years old; * Office suite; * Basic computer skills; * Portuguese language; * Good typing skills. **Additional information** * Meal or food allowance * Medical assistance * Dental assistance * Totalpass * Creditas * Partnership with Sesc * Partnership with Universities **We Focus on Process Management** With 18 years in the market, Logos has extensive experience in In-Person Service and Telemarketing. Its focus on process management, combining workforce and computer systems, along with opening channels across multiple platforms, ensures technological innovations, delivering efficient management and excellent results in clients' operational processes. **We Keep Expanding** Its market expansion results from a partnership-based approach with client companies. Beyond meeting contractual demands, Logos seeks creative, intelligent, and financially sustainable solutions to enhance these companies' relationships with their consumers and build a favorable image. To guarantee high levels of customer satisfaction, Logos adopts a management model focused on continuous improvement of both internal and partner processes. That's why our employee is essential to Logos—your performance enables building a relationship of mutual trust and respect between our clients and their most valuable asset: the consumer. We achieve this together with our entire team! The employee brings willingness, commitment, and cordiality, and we provide the tools for professional success.
R. Agostinho De Paula Brito, 24 - Centro, Cariús - CE, 63530-000, Brazil
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