Job Summary: We are seeking a Customer Success Executive to join Senior Sistemas, focused on retention, customer satisfaction, and growth of the SPI branch’s client portfolio, operating in a consultative capacity. Key Highlights: 1. Experience in B2B customer relationships 2. Consultative approach and results orientation 3. Experience with software or technology Because the challenge of developing the best solutions to drive the business of thousands of companies is also what motivates us to transform our ideas into results—creating outstanding experiences for our people and evolving the tech ecosystem. A GPTW-certified company proud of its people, committed to offering growth journeys, learning opportunities, and valuing diversity of people and perspectives. Because it’s more than just a job—it’s a role at Senior. **ABOUT THE CHALLENGE:** We are looking for a **Customer Success Executive** to join **Senior Sistemas**, focused on supporting and developing the **SPI branch’s client base**. This position is strategic to ensure **client retention, satisfaction, and portfolio growth**, operating consultatively and closely with clients—connecting their needs to Senior’s portfolio solutions. **Key Responsibilities:** * Manage a client portfolio; * Lead follow-up and progress meetings; * Identify expansion opportunities; * Ensure satisfaction, retention, and value generation; * Collaborate cross-functionally with internal teams. **WHAT WE EXPECT FROM YOU:** * Experience in B2B customer relationships; * Consultative approach; * Organization and results orientation; * Experience with software or technology. **WHAT COULD STRENGTHEN YOUR APPLICATION:** * Experience in Customer Success or portfolio management; * Background in SaaS or technology companies; * Familiarity with retention and satisfaction metrics. **Our Benefits:** * Medical and dental plans; * Life insurance; * PPLR — Profit and Results Sharing Program; * Wiipo card with flexible benefits; * Wiipo Club offering exclusive discounts and advantages; * TotalPass — Gym and wellness benefit; * OnHappy — Travel benefits and advantages; * Banked hours; * Citizen company: Extended maternity and paternity leave; * Newborn assistance; * PET assistance; * Senior Corporate University; * Career development plan. **The Senior Way:** Our culture respects individuality and empowers people through innovation, collaboration, and autonomy. We believe in plurality, as experiences and perspectives are unique—offering opportunities that embrace diversity of people and thought. This is how we achieve outstanding results that drive client success, powered by incredible people. These details apply specifically to this opportunity, but you can explore all our openings and learn more about being part of Senior on our careers page: senior.com.br/carreiras **We Are More Senior!** We are a Brazilian company recognized as one of the largest enterprise software developers in the country. With over 35 years of history and nationwide presence, we drive digital transformation for thousands of companies through technology. We expanded internationally through the acquisition of a company in Colombia, strengthening our footprint across Latin America. The quality of our solutions stems from the work of over 3,600 professionals and a comprehensive portfolio designed for high performance. Guided by our purpose—Empowering People and Accelerating Business—we have been recognized eight times as a Great Place to Work®. We continue growing consistently, valuing people, culture, and collaboration—because accelerating the future is part of who we are. Learn more about us at **www.senior.com.br**, or follow our content on social media: