Education Complete High School OR Complete Medium-Level Technical Education applicable to your area of activity. Experience **Desirable:** Customer service, administrative routines in a school environment, enrollments/re-enrollments, maintenance of system records, control and verification of school documents, and organization of institutional events. Knowledge **Desirable courses:** Pedagogical routines, Computerized systems in school environments, or Office Suite. Requirements / Competencies Service Excellence. Teamwork. Analytical Ability. Communication. Planning and Organization. Activities to be performed Serve and guide internal and external clients and suppliers. Perform technical support activities such as: classification, verification, analysis, research, document registration, calculations, and statistical work, according to the organization's norms, procedures, policies, and guidelines. Prepare reports, correspondence, texts, and documents to support analysis and decision-making. Conduct data collection, organization, maintenance, handling, and archiving of information following established processes and routines. Participate in the development, execution, control, and updating of processes within their area. Participate, as a team member, in the planning, development, execution, and evaluation of plans and projects within their area of activity and/or integrated projects. Assist in preparing programs and delivering training related to their area of activity and/or integrated initiatives. Manage inventory of materials within their area. Work Location SENAI GRAVATAÍ/RS Benefits **Benefits: For your Health:** Medical Assistance / Group Medical Care - UNIMED; Dental Assistance - SESI/RS, paid only when used; Group life insurance - No deductions or contributions! For your commuting: Parking - Check availability at your unit; Transportation voucher - According to your needs; Shuttle transportation - Bus available only for FIERGS HEADQUARTERS in Porto Alegre; In case of travel, vehicles may be provided or travel expenses reimbursed. For your meals: Flexible meal ticket (food/meals) - BRL 990.00 per month; On-site restaurant - Check availability at your unit; For your finances: Private pension plan - Considering financial health, we offer an exclusive pension plan for our employees through https://www.indusprevi.com.br/site/default.asp; Childcare allowance - BRL 370.00 for children up to 60 months old, and best of all: the amount is updated annually; CRESUL - Cooperative for savings and mutual credit; FUSERGS - A foundation supporting our employees - https://fusergs.org.br/; PDP - Financial subsidy for employees with at least 6 months at the FIERGS system, supporting studies from elementary education, technical courses, language courses up to doctoral degrees! PAE - Support program offering professional and confidential assistance to employees and legal dependents regarding emotional, social, legal, and financial matters. Objective Test Content PORTUGUESE Reading and text interpretation, contextual meaning of words and expressions. **MATHEMATICS Numerical Sets:** properties, operations. Functions, equations, and linear systems. Arithmetic mean. Financial Mathematics: simple and compound interest. Percentage. Ratio and proportion, simple and compound rule of three. Geometry: units of measurement, perimeter, area and volume, Pythagorean theorem. LOGICAL REASONING Mathematical logical reasoning. Quantitative logical reasoning. Numerical logical reasoning. Analytical logical reasoning. Critical logical reasoning.