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Job Summary: Professional responsible for customer service and maintenance of service orders related to telephony, ADSL internet, and TV, including installation, repairs, and technical support. Key Highlights: 1. Installation and repair of telephone lines and ADSL services 2. Maintenance and testing of TUPs and cable TV services 3. Support for corporate and residential customers We seek innovative individuals focused on results, committed to safety, and dedicated to people. We believe our strength lies in collaborative work. We constantly strive to innovate and deliver the best solutions to our internal and external customers. Therefore, we are committed to continuously pursuing excellence. If you believe you can make a difference, join our team. We encourage applications from Black individuals, persons with disabilities, LGBTQIAPN+, and people from diverse generations. \#VemSerTelemont. **Responsibilities and Duties** Responsible for handling service orders related to the installation and repair of telephone lines, ADSL services, and maintenance of TUPs and TV (metallic network and fiber optic), applying technical procedures and those established by the operator in their area of operation. Operate aerial telephone line processes through installation and repair of telephone lines, performing tests, laying and removing cables; Respond to technical service calls from corporate and residential customers via installation and repair of ADSL internet access, repair of subscriber lines and trunks, configuration of modems/routers, and restoration of basic and advanced microcomputer configurations. Operate TUP services through technical maintenance and testing. Enable cable TV services through antenna installation, configuration, and required testing; Maintain cable TV services through antenna and cabling testing, component and equipment replacement, and execution of tests and configurations; Perform FTTH installations and repairs; Carry out Micro Repairs in IT, aiming to diagnose, correct issues, or perform preventive maintenance; Provide user support when necessary; Perform other activities of the same nature, complexity level, and responsibility. **Requirements and Qualifications** Completed High School education Desirable: 6 months of experience in this role. Knowledge of installer and repair technician tasks; valid Brazilian driver's license category B. NR-6 - PERSONAL PROTECTIVE EQUIPMENT (PPE); NR-7 - OCCUPATIONAL HEALTH MEDICAL CONTROL PROGRAM; NR-18 - WORK CONDITIONS AND ENVIRONMENT IN THE CONSTRUCTION INDUSTRY; NR-10 - SAFETY IN ELECTRICAL INSTALLATIONS AND SERVICES; NR-35 - WORK AT HEIGHTS **Additional Information** Benefits: Medical assistance; Dental assistance; Gym allowance; Meal or food allowance; Transportation allowance; Life insurance; Discounts at pharmacies and partner stores. Working Hours: Business hours, Monday to Friday. **Our Journey** For 50 years, Telemont has contributed to Brazil's development, operating in the telecommunications and energy sectors. We operate in 10 states and the Federal District, providing voice communication, broadband and data, multimedia transport, and energy system management services. **Our People** We rely on professionals who translate our values into action, ensuring operational excellence and quality in every interaction. We believe diversity strengthens our culture and broadens our capacity to innovate. Therefore, we promote inclusion and value experiential plurality, respect for differences, and integration across departments and individuals. **Our Growth Approach** A spirit of overcoming challenges and pursuing new opportunities makes Telemont a company where each person can develop and build a solid career. Together, employees and the organization write a growth trajectory sustained by values guiding all our actions. **Our Values** * Operate safely * Customer satisfaction * Sustainable results * Excellence in people * Respect and simplicity * Collaboration
