**IT Support Technician** **Locations:** **Porto Alegre, Pelotas, Santa Maria, and Passo Fundo** Conduct travel assignments (VTPs) to certain locations (scheduled in advance each semester) **Microsoft Certification “MD100: Windows 10” or higher (mandatory)** **On-site** We are seeking professionals to work as **IT Support Technicians**, providing local and remote support to users, ensuring proper operation of the organization’s operating systems, software, and equipment. **Microsoft Certification “MD100: Windows 10” or higher (mandatory)** **Main Requirements and Qualifications** * Completed high school or equivalent technical course * Minimum **5 years** of experience in local, on-site, and/or remote support activities using remote connection tools * Experience in installation, configuration, and maintenance of: * Operating systems: **Windows 7 or later** * **Microsoft Office**, versions 2016 and 365 or later * Software required for microcomputer maintenance **Microsoft Certification “MD100: Windows 10” or higher (mandatory)** **Important (non-mandatory) Requirements and Qualifications** * Course in microcomputer assembly, maintenance, and configuration, with a minimum duration of **40 hours** **Advantages** * Strong communication skills and user support capability * Organizational skills and proactive problem-solving ability * Additional knowledge in networking and information security **Monday through Friday, on-site.** Minimum Education Level: High School (Secondary Education) Willingness to travel * \- English language course partnership \- IT course partnership * + Meal Voucher: BRL 35.00 + Dental Care Plan (Sulamérica) * Health Care Plan (CCG – Centro Clínico Gaúcho) * Group Life Insurance