Job Summary: We are seeking a Coordinator to serve as a technical and managerial support point, ensuring quality, agility, and collaboration within the data team. Key Highlights: 1. Leadership and people management in a data-driven environment. 2. Operational management to ensure efficient and high-quality deliveries. 3. Technical and business support, acting as a data subject-matter expert. We are looking for a professional to act as a technical and managerial support point, ensuring delivery quality, agility, and adherence to deadlines for the team, while also facilitating collaboration between the data team and other departments. Your responsibilities include ensuring sustainable application of technical work with an operational efficiency focus, supporting leadership in demand and project management, time tracking and resource allocation, contributing to recruitment and selection processes, client portfolio management, definition of Statements of Work (SOWs) and contracts, and internal and external conflict management. **Responsibilities and Duties** This Coordinator will be responsible for a combination of people management, operations, processes, and technical support, ensuring smooth functioning and development of the data team. **Primary Areas of Focus:** **Leadership and People Management:** * Manage the full employee lifecycle: actively participate in recruitment, onboarding, performance evaluations (180\), continuous feedback, Individual Development Plan (IDP) follow-up, vacation management, and offboarding (in coordination with HR). * Foster a developmental environment: design and deliver training, knowledge-sharing activities, and conduct regular team meetings. * Handle conflict management: mediate and resolve conflicts within the team, with external teams, and with clients. **Operational and Delivery Management:** * Supervise and organize team activities: monitor demands, strategically assign client portfolios, and optimize operational structure. * Manage resources and processes: approve time entries (Jira/Time Bank), support budget definition, and plan and implement process improvements within the area. * Ensure strategic alignment: support management in building and executing the area’s roadmap. * Guarantee efficiency: organize activities to ensure agility and quality in deliveries. **Technical and Business Support:** * Contribute to data-driven management: support creation, maintenance, and analysis of area KPIs. * Act as a subject-matter expert: share technical and business knowledge, serving as a multiplier within the team. * Collaborate on solutions: participate in defining solution architectures involving data integrations. **Self-Management and Prioritization:** * Proactively manage your own schedule, prioritizing tasks based on operational and business impact. **Requirements and Qualifications** **Required Knowledge:** * **Data and Martech Technical Skills:** Fundamentals and architecture of Martech solutions (CDPs, Data Lakes, Data Warehouses, Marketing Clouds). * Understanding of relational databases (e.g., MSSQL, Oracle, MySQL) and non-relational (NoSQL) databases. * Knowledge of data integration processes, platforms, and systems. * **Methodologies and Processes:** Familiarity with Agile methodologies (especially Scrum). * Knowledge of methodologies for defining KPIs and monitoring performance. * Understanding of methodologies for defining, executing, and controlling processes. * **Management and Development:** Knowledge of building Individual Development Plans (IDPs). * **Languages:** Intermediate or Advanced English. **Essential Technical Skills (Practical Experience / Hands-on):** * **Technical Data Experience:** Practical experience in **system integration processes**. * Proven experience in **data modeling and architecture**. * Proficiency in writing **SQL queries** for relational databases. * **Management and Leadership:** Experience in **activity management** (own and team’s) and resource coordination. * Direct experience applying **performance evaluations**. * Practical experience providing **constructive feedback** to team members. **Additional Information** Hybrid work model – São Paulo or Porto Alegre. Being **Pmweber** means finding a collaborative space filled with growth opportunities. It means facing challenges every day and counting on enthusiastic people to overcome them. **Because there are no limits for extraordinary people.** **We live our culture.** Here you’ll meet exponential talent, join incredible teams ready to tackle unique challenges, participate in innovative projects with cloud-based collaboration, and have the opportunity to grow at scale. **But what does Pmweb do?** Pmweb is a technology and services company specializing in marketing and CRM. We exist to help companies build unique, scalable relationships—elevating both our clients and our team to a new level of value generation. **Which values will you find here?** **Open and Authentic:** * People should be themselves to do their best work. * We belong to the world. * Truth and integrity are non-negotiable for us. * We treat people the way they expect to be treated. **Understanding in Every Sense:** * Understand context—not just the task. * We are obsessed with customer success. * Data is the fuel for scale. * Relationships are our business. **Continuous Evolution:** * We constantly strive to stay prepared. * We are resilient in adversity and adapt to change. * We are curious about shaping the future. * We believe in innovation. **And what benefits does Pmweb offer?** **We Care About Health and Well-being:** We provide Medical and Dental Insurance, Life Insurance, Childcare Assistance, Birthday Day Off, and Wellhub access. Transportation Allowance and Meal/Voucher Benefits are also part of our offerings. **Your Growth Is Part of Our Growth:** We offer Language Incentives, Education Incentives, and Certification Incentives. **We Are Flexible:** We offer 7 different working-hour options for you to choose from, and with our hybrid work model, we also provide Home Office Allowance. **We Recognize Achieved Results:** We have a structured evaluation cycle and constant feedback. This is a fundamental part of reaching our PLR (Profit Sharing Plan) results. Liked it? **Find the right job for you here** and join our team. Learn more about life at Pmweb on our Instagram profile @pmwebers.