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Job Summary: The professional will supervise housekeeping and linen service teams, ensuring cleaning standards, organization, and patient well-being, while also managing teams and promoting professional development within a collaborative environment. Key Highlights: 1. Leadership of hospital hospitality teams 2. Focus on patient well-being and satisfaction 3. Collaborative and ethical work environment **Caring** also means enabling, planning, and transforming. We are Rede Américas, a robust hospital group whose purpose is Passion for Caring. In our Corporate Division, we support frontline professionals with strategic management, agility, and innovation. We work together to generate real and sustainable impact. Here, you’ll find a career that connects purpose and results behind the scenes of **care.** We are committed to Diversity! At Rede Américas, welcoming, respecting, and valuing every individual is part of our commitment to a safe, inclusive environment with a genuine sense of belonging. We encourage applications from people of all identities and life experiences because diverse teams build more complete, human, and transformative care. Important: We do not charge any fees during our selection processes. \#CareerThatConnects \#PassionForCaring \#IAmRedeAméricas **Responsibilities and Duties** * Supervise housekeeping and linen service teams. * Ensure compliance with cleaning, maintenance, and organizational standards across hospital areas. * Guarantee proper processing and distribution of hospital linens. * Conduct internal audits of cleaning and hygiene routines. * Support pest control, waste disposal, and clean/sort material flow management. * Coordinate work schedules, vacations, and shift coverage. * Promote integration, training, and refresher programs for hospitality teams. * Evaluate performance and encourage best practices in service delivery and professional conduct. * Mediate conflicts and foster a collaborative and ethical work environment. * Ensure hospitality services contribute to patient comfort, well-being, and satisfaction. * Monitor complaints and suggestions, proposing improvements. * Collaborate with clinical, maintenance, hygiene, security, and other interfacing teams. **Requirements and Qualifications** * Currently enrolled in or graduated from a Bachelor’s program in Hospital Hospitality, Business Administration, Nursing, Hospital Management, or related fields; * Knowledge of hospital cleaning and disinfection routines (protocols, products, and techniques); * Experience in hospital linen processing and management; * Familiarity with hospital infection control and biosafety standards; * Experience managing teams (scheduling, vacations, shift coverage); * Knowledge of healthcare waste (RSS) management and pest control. **Additional Information** Our care begins at home—delivering excellence to our people. At Rede Américas, we value those who build care day in and day out. That’s why we offer benefits thoughtfully designed for your well-being, development, and quality of life. Check them out: * **Nutrition support:** Meal allowance, food voucher, or on-site cafeteria (depending on the unit); * **Health support:** Health insurance and life insurance; * **Development support:** Américas Gym, Development and Career Cycle, Culture Academy, and Grow Within Rede Américas Program; * **Others:** Transportation allowance, SESC benefits, and recognition programs. Only at Rede Américas do we have the **Bem Cuidar Program**, grounded in the pillars of physical, mental, and emotional health. Our care initiatives are designed for our people’s well-being, promoting healthy habits, preventing illness, and helping reduce stress. Check them out: * **Mental and emotional health:** Specialized psychosocial support—including psychologists, psychiatrists, and social workers—tailored to each person’s care needs; * **Social assistance:** Remote social support via social workers for financial insecurity, health issues, guidance on social benefits, and more; * **For Pregnant Employees:** Multidisciplinary follow-up and monthly discussion circles; * **Quality of Life:** With TotalPass, access gyms and physical activities at special rates—more health and well-being for your daily life; * **Health Campaigns:** Monthly awareness actions based on health management data, focused on prevention and promotion of healthy habits. * **Social Benefits:** Our internal policies provide enhanced support and well-being for those who need it most—people with disabilities, Autism Spectrum Disorder (ASD), undergoing oncological treatment, and pregnant employees. * **Benefits may vary by job location and brand.** We are Rede Américas, **a multiplatform healthcare assistance network**, dedicated to delivering comprehensive, precisely tailored care for health. We are seeking **talents who believe it’s possible to deliver the highest-quality, most advanced healthcare.** **If you’re passionate about caring and believe in quality medicine, join Rede Américas!** **We are committed to Diversity!** We encourage applications from everyone who recognizes the importance of building an environment free of prejudice, harassment, and discrimination. Together, we always deliver our best. **Important: We do not charge any fees during our selection processes.**
