**Ideal Profile – Kitchen Assistant:** The Kitchen/Customer Service Assistant will be responsible for ensuring excellence in food preparation, organization, and customer service in the stores, conveying the brand's values of quality, convenience, and emotional connection. **Basic Requirements:** * **Education:** * High school diploma required. * Culinary or customer service courses are a plus. * **Experience:** * Previous experience in kitchen or customer service is desirable. * Familiarity with sales and cash register operations is a plus. * **Technical Skills:** * Organization in food preparation and handling. * Speed and accuracy in assembling orders (delivery and in-store). * Operation of order and cash register systems. **Behavioral Competencies:** * **Friendly demeanor and charisma:** * Serve customers with kindness and cordiality, reflecting Penha's relaxed and welcoming tone. * **Proactivity:** * Ability to identify needs and act efficiently before problems arise. * **Teamwork:** * Collaborative spirit and willingness to help colleagues. * **Resilience and patience:** * Maintain calmness and good humor during high-demand periods. * **Attention to detail:** * Ensure hygiene and food safety during preparation, guaranteeing standard quality. **Responsibilities:** * **In the Kitchen:** * Prepare and organize snacks (heat, fry, or assemble as needed). * Maintain kitchen cleanliness and organization, adhering to hygiene standards. * **In Customer Service:** * Serve in-store and delivery customers efficiently and courteously. * Restock products in display cases and ensure appealing presentation. * **At the Cash Register:** * Conduct sales, operate the order system (Saipos), and receive payments accurately. **Desired Personal Characteristics:** * **Dynamic Profile:** Energy and readiness to handle a high volume of customers. * **Affinity with the food industry:** Enjoy working with food and serving people. **Employee Benefits:** * Relaxed and welcoming environment aligned with *company* values. * Professional growth opportunities with continuous training and feedback. * Meals on-site and performance-based bonuses. Job type: Full-time, CLT permanent position Pay: R$1.518,00 - R$1.700,00 per month Benefits: * Meal allowance * Transportation voucher