Job Summary: A professional responsible for in-person and telephone customer service, identifying requirements, preparing estimates, monitoring services, and ensuring quality in the automotive sector. Key Highlights: 1. Consultative and technical customer support in the automotive sector 2. Monitoring service quality and deadlines 3. Recording and updating information in internal systems The company is seeking a Technical Consultant in Araruama. The company operates in the automotive sector, providing related solutions and services. Its focus is on innovation and high-quality customer service. **Responsibilities:** Serve customers in person and by phone, identifying demands, technical issues, and maintenance needs. Prepare and explain estimates, ensuring understanding and transparency throughout the process. Monitor service progress, ensuring quality and adherence to deadlines. Conduct follow-up with customers regarding status, approvals, and additional services. Verify service quality prior to vehicle release. Record information in internal systems (e.g., work orders, CRM) and maintain updated history. Assist in managing third-party parts and services when required. Previous experience as a Technical Specialist, Support Analyst, Systems Consultant, or IT Consultant may indicate suitability for some of the activities in this role. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Transportation Allowance * Health Insurance * Dental Insurance * Gympass * Career Development Plan **Additional Information:** * Employment Type: Permanent — On-site. * Duration: Full-time * Working Hours: To be determined.
João Silva
Indeed · HR
João Silva
Indeed · HR
