Job Summary: Provide technical support to users, maintain IT infrastructure, and support the operation of the institution's systems and equipment. Key Highlights: 1. User technical support (on-site and remote) 2. Preventive and corrective maintenance of notebooks and tablets 3. Installation, configuration, and updating of software and applications Provide technical support to users, maintain IT infrastructure, and support the operation of the institution's systems and equipment. **Technical Requirements** Infrastructure and Networks Knowledge of structured cabling and mobile networks (Wi\-Fi) Installation and organization of network infrastructure Configuration and installation of networking equipment (switches, routers, and access points) Knowledge of IP networks, IP-based CCTV (IP cameras), and PABX Support and Maintenance Preventive and corrective maintenance of notebooks and tablets Installation, configuration, and updating of software and applications User technical support (on-site and remote) Audiovisual Installation and support for audio, sound, and projection equipment Operating Systems Knowledge of: Windows 11 \- GOOGLE \- OFFICE365 Windows Server Linux Active Directory knowledge Basic virtualization knowledge (Proxmox) Experience with backup and information security Firewall and network policy knowledge BITDEFENDER GravityZone \- MDM IBMSAAS TABLETS knowledge Job Type: Full-time CLT Compensation: R$2\.500,00 \- R$2\.800,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Work Location: On-site