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In the meantime, please keep your information up to date and complete all steps so that we can get to know you better.\n\n \n\nImportant: We do not charge any fees during our selection processes.\n\n **Responsibilities and Duties** \n\n* Preventive and corrective maintenance of electrical installations and equipment;\n* Execution of service orders and commissioning tests;\n* Ensuring continuous operation of installations without interrupting hospital workflow;\n* Monitoring critical items in the hospital facility: water reservoirs (supply), electrical power, medical gases, HVAC;\n* Supervision, control, switching, operation, and maintenance of substations, generator sets, uninterruptible power supply (UPS) systems, transformers, and all accessories associated with these equipment;\n* Assisting with inspections of areas and supporting the transportation and removal of furniture and departmental items, when necessary;\n* Oversight of third-party companies providing services for critical hospital items.\n\n \n\n**Requirements and Qualifications** \n\n* Education: Completed High School;\n* Technical Course in Electrotechnology;\n* Registration with the Regional Technical Council (CFT);\n* Proven experience as an Electrician, including building/industrial electrical maintenance;\n* Hospital Experience: Maintenance in healthcare environments is a strong advantage;\n* Knowledge: Electrical control systems, building and industrial electricity, measurement instruments;\n* Skills: Focus on safety (PPEs, lockout/tagout), logical reasoning for fault diagnosis, attention to detail, communication, and teamwork;\n* Availability: For training sessions and rotating shifts (12x36), including on-call duties and emergencies.\n\n \n\n**Additional Information** \n\nLocation: Niterói – RJ\n\n\nWork Model: On-site\n\n **It’s by caring for our people that we become the healthcare system people desire and the world needs—check out our benefits:**\n\n \n\n* Nutrition support: Meal Voucher/Food Voucher or on-site cafeteria (depending on location);\n* Health care: Health Insurance and Life Insurance;\n* Professional development: Career Development Cycle, Technology/PMAX Academies, and Crescer Program;\n* Others: Transportation Voucher\n\n \n\nOnly Rede Américas offers—the Health Program, built upon five pillars:\n\n* Spiritual: Yoga;\n* Physical: TotalPass, primary care clinic, discounts on exams and vaccines;\n* Relational: UAU Benefits Club, SESC benefits;\n* Emotional: Telepsychology.\n\n* **Benefits may vary depending on the job location and brand.**\n\n \n\nWe are Rede Américas, **a multiplatform healthcare assistance network**, committed to delivering comprehensive, precisely tailored healthcare.\n\n\nWe are looking for **talents who believe it is possible to provide the best and most advanced healthcare.**\n\n \n\n**If you are passionate about caring and believe in high-quality medicine, join Rede Américas!**\n\n **We Are Committed to Diversity!**\n\nWe encourage applications from all individuals who recognize the importance of building an environment free from prejudice, harassment, and discrimination. 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Don’t miss the chance to transform your professional trajectory!\nResponsibilities and Duties\n\n\nProvide technical support to users in corporate environments, focusing on Microsoft 365 (Outlook, OneDrive, Teams, SharePoint, etc.) and the Windows 11 operating system.\nHandle and log technical support tickets via ITSM tools, chatbots, and telephone.\nDiagnose and resolve incidents related to Windows operating systems.\nProvide network, connectivity, and basic troubleshooting support.\nEscalate tickets to higher-level teams when necessary, ensuring appropriate resolution flow.\nDocument procedures and incident updates in the knowledge base.\nMaintain a high standard of user service and satisfaction.\nRequirements and Qualifications\n\n\nBachelor’s degree or currently enrolled in an Information Technology-related program.\nExperience in first-level technical support.\nKnowledge of Windows operating systems.\nFundamental understanding of computer networks (DNS, DHCP, VPN, TCP/IP).\nExperience with ITSM tools for ticket management.\nAbility to diagnose and resolve technical issues.\nStrong communication skills and user-facing service capability.\nDesirable Qualifications\n\n\nCustomer service experience;\nBasic knowledge of operating systems (Windows);\nAbility to diagnose and resolve hardware and software technical issues.\nValid Brazilian Driver’s License Category B\nSimplified Application\n\n\nSimplified Application\nSalary Range\n\n\nTo be determined\n\n\nEmployment Type\n\n\nCLT\n\n\nBenefits\n\n\n* Health and dental insurance plans with no co-payment;\n* Meal or food allowance of R$ 735.00;\n* Transportation allowance;\n* GymPass;\n* MetLife life insurance;\n* Birthday day off;\n* Onhappy;\n* Possibility of lateral movement across client accounts;\n* Certification reimbursement;\n* Employee referral bonus;\n\n\nAbout the Company\n\n\nSolor provides solutions and services to enhance the availability and performance of our clients’ IT services, ensuring continuity of digital operations, protecting their businesses, and optimizing their investments.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766858367000","seoName":"support-analyst-n1","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-tangua/cate-help-desk-it-support/support-analyst-n1-6487787107955412/","localIds":"21","cateId":null,"tid":null,"logParams":{"tid":"69b837d7-7aef-40d4-869f-91a807de8681","sid":"c2de2db8-dcb5-4046-bf8d-fc9e95707b5f"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Rio de Janeiro","unit":null}]},"addDate":1766858367808,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4251","location":"R. Maria Bregua, 37 - São Lourenço, Niterói - RJ, 24120-007, Brazil","infoId":"6487787093120312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Junior Technical Support Analyst","content":"**Job Description:**\n\n\n**Requirements**\n\n\n\nBachelor’s degree in a related field or technical course (preferred); \n\nMicrosoft Office Suite (basic level); Experience/Knowledge of Windows 10, Windows Server (2020) – basic level; \n\nExperience as Level 2 Technical Support, providing in-person or remote assistance to end users (microcomputing); \n\nKnowledge of retail operations and POS systems / commercial automation;\n\n\n**Preferred** Knowledge of Agile methodology (Scrum); \n\nKnowledge of application support and maintenance, ITIL, Azure, incident management, problem management, change management.\n\n\n**Key Responsibilities** Ensure continuity of store sales operations through on-site visits and remote support for applications, systems, and hardware, maximizing technological environment availability. \n\nImplement, assemble, and install equipment (software and hardware) at stores, as well as assess/maintain equipment in case of incidents and coordinate with suppliers accordingly. \n\nEnsure execution of store inventory through on-site monitoring and support; \n\nTriage application errors for analysts by monitoring and responding to service tickets opened by stores; \n\nExecute technical checklists both on-site and remotely at stores. Identify opportunities for improvement in IT-driven solutions through interaction with all hierarchical levels within the store structure; \n\n \n\n**Work Format**\n\n\n\nHiring of Junior Technical Support Analyst for on-site work with technical visits to stores. 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Comendador Queirós, 114 - Centro, Araruama - RJ, 28970-000, Brazil","infoId":"6487719908928212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Young Apprentice - Downtown - No Experience Required","content":"Gas station seeks a Young Apprentice in Araruama (Downtown).\n\n**Responsibilities:**\n\n\nAssist in customer service, providing information about products and services offered by the gas station. Perform cleaning and organization of the gas station, ensuring maintenance of hygiene and safety on-site. Assist in restocking products and supplies, keeping inventory organized and controlled. 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