Description
Job Summary:
We are seeking a Young Apprentice to support the Fale Leve Department, assisting with customer service and request handling, with an emphasis on communication and proactivity.
Key Highlights:
1. Administrative routine support and internal customer service.
2. Opportunity to learn and develop professional skills.
3. Participation in company training and capacity-building programs.
Leve Saúde is a Rio de Janeiro-based health plan operator founded with the purpose of transforming how healthcare is delivered in Brazil.
We believe that caring goes far beyond offering health plans — it means building relationships, truly listening, and being present throughout each person’s journey.
From day one, we have championed a closer, more welcoming, and solution-oriented model. With our own multidisciplinary teams and an integrated network, we deliver a lighter, more efficient, and patient-centered healthcare experience.
**What Drives Us:**
* To make healthcare more human and accessible;
* To reduce bureaucracy and simplify access to quality services;
* To leverage technology as an ally to improve healthcare experiences and outcomes.
**How We Do It:**
* Through our own clinics, ready to serve with warmth and efficiency;
* Through a multidisciplinary team closely accompanying beneficiaries’ journeys;
Through an internal team committed to innovation, quality, and purpose.
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We are seeking a **Young Apprentice to work in the Fale Leve Department**, supporting customer service, helping clarify questions, registering information, and routing requests. We seek a communicative, proactive profile, eager to learn and interested in customer service.
**Responsibilities and Duties**
* Support departmental administrative routines (document organization, digitization, filling out simple spreadsheets, etc.);
* Assist with internal service (answering emails, answering extensions, routing requests);
* Perform basic data entry into internal systems (after training);
* Participate in company-provided training and capacity-building programs;
* Contribute to workplace organization and smooth operations;
* Analytical ability.
**Requirements and Qualifications**
* High school enrollment or completion preferred;
* Interest in learning administrative routines and developing professional skills;
* Basic knowledge of Microsoft Office (Word, Excel, Outlook) is considered a plus;
* Strong communication skills, organizational ability, and eagerness to learn are highly valued.
**Additional Information**
Meal Voucher: BRL 42.00 per day (symbolic monthly deduction of BRL 1.00 — NO DEDUCTION DURING VACATION);
Transportation Voucher;
Birthday Day Off;
Health Plan — no payroll deduction;
Dental Plan — no payroll deduction;
Total Pass — wellness and physical activity incentive;
Discounts at educational institutions;
Leve Mente Program — focused on emotional well-being;
Working hours: Monday to Friday, from 9:00 AM to 6:00 PM.
We are **Leve Saúde**, the healthtech operator that launched in Rio de Janeiro in September 2020, dedicated to people aged 45 and over seeking high-quality healthcare at affordable prices.
Our Operating Model rests on **three pillars**, reflecting our beliefs about healthcare management:
* We believe **Digital Health** is an irreversible path that already has — and will increasingly have — an extraordinary impact on healthcare management.
\- We believe the combination of **Primary Healthcare** and Digital Health represents the perfect convergence of past and future. Both are essential ingredients for achieving the right to healthier longevity.
* We believe having an **Owned Network** is the critical ingredient complementing our model, enabling us to guarantee personalized, humanized, compassionate, and solution-oriented care.
You’ll find available opportunities on our page. We’re rooting for you!