Description
Job Summary:
A technical support professional responsible for performing maintenance, configuration, and monitoring of IT equipment, networks, and security, as well as supporting IT infrastructure.
Key Highlights:
1. Perform preventive maintenance and configuration on IT equipment
2. Provide technical support to users, both on-site and remotely
3. Monitor and ensure network security, stability, and proper operation
**Description and Responsibilities:**
**Schedule:** To be informed during the interview
**Level:** Not specified
**Employment Type:** Permanent – CLT
* Perform preventive maintenance and configuration on IT equipment
* Perform equipment cleaning and maintenance;
* Configure, administer access rights and permissions, and monitor as required
* Manage users, permissions, and security policies
* Provide technical support to users, both on-site and remotely;
* Monitor and ensure network security, stability, and proper operation;
* Support implementation and maintenance of IT infrastructure;
* Record all support activities and maintain up-to-date technical documentation;
* Provide customer service on an occasional basis, when necessary.
**Requirements:**
* Completed high school education
* IT knowledge or related fields preferred
* Knowledge of IT equipment maintenance
* Teamwork skills
* Computer proficiency
**Benefits:**
No benefits specified