Description
Job Summary:
Tga Sistemas is seeking a Technical Support Analyst to provide customer service, resolve issues, install, configure, and update software, and perform preventive maintenance.
Key Highlights:
1. Customer service via phone, chat, and in-person
2. Troubleshooting system configuration issues
3. Software installation, configuration, and updates
Tga Sistemas believes that talented individuals deserve opportunities.
We are currently hiring for a Technical Support Analyst position.
Description of Activities to be Performed:
* Provide customer service via phone, chat, and in-person;
* Resolve configuration-related issues;
* Install, configure, and update software;
* Perform preventive maintenance;
* Perform configurations according to customer requests;
* Conduct preliminary assessments and evaluations of customer requests;
Educational Requirements
* Bachelor's degree
* Technologist degree
* Postgraduate degree
* Technical education