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Through consistent projects and planning, we implement the company's technological evolution, increasing network capacity.\n\n \n\nWant to join this team?\n\n **Then come join us!**\n\n **Responsibilities and duties** \n\n* On-site monitoring of field service calls with maintenance service providers on Vivo's optical networks, ensuring fast, high-quality responses with minimal customer impact;\n* Keep Vivo service management records properly updated with information about events and actions taken in the field;\n* Aim to minimize network downtime, improving customer experience;\n* Inspect service deliveries, repairs, and installations;\n* Conduct field inspections and manage feedback workflows through control systems and emails;\n* Monitor service deliveries for large corporate clients with DWDM and other telecom operators;\n* Personally verify pending issues and requirements identified by Vivo management or service providers;\n* Handle internal requests (circuit deployments) and external ones (swaps with other operators);\n* Participate in periodic meetings with service providers and Vivo network management, addressing operational issues and needs;\n* Must be comfortable interacting with other operators, highway concessionaires, and others;\n* Maintenance of external cable networks involving work at heights;\n* Preparation and maintenance of external splices;\n* Maintenance and securing of network mounting components on poles;\n* Testing and splicing of optical fibers;\n\n \n\n**Requirements and qualifications** \n\n* Completed High School education;\n* Valid and active Driver's License \\- **Category B;**\n* Field inspection experience and skills are desirable;\n* Good interpersonal skills;\n* Team spirit;\n* Commitment;\n* Willingness to learn and personal development;\n* Basic knowledge of working at heights and near electrical and telecom networks, as well as familiarity with optical network equipment and instruments (OTDR, Power Meter, active fiber identifier) is desirable;\n* Availability for short trips and 6X1 shift schedule.\n\n \n\n**Additional information** \n\nHere’s what we offer you:\n\n \n\nAt Vivo, we spare no effort in supporting and valuing our employees. Our benefits are not only excellent but also flexible.\n\n* Choose the ideal benefit for you and your dependents through a digital platform offering various categories such as gym memberships, meal vouchers (VR), food allowances (VA), pharmacy subsidies, medical, dental, and life insurance;\n* An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps;\n* Eligible for an annual Bonus or PPR;\n* Plan for your future through a Private Pension plan;\n* Have children? 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Joaquim Mendes de Oliveira, 103 - Vila Santo Antonio, São José do Rio Preto - SP, 15014-310, Brazil","infoId":"6429558563469012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Female Optical Fiber Technician - Exclusive for Women - Araçatuba /SP","content":"**VP:** Engineering and Customer Services\n\n**Directorate:** Customer Services SP Interior\n\n**Work Location:** Araçatuba/SP\n\n \n\nTo ensure customers have a better experience with our services, we have the Engineering and Customer Services team. The Engineering team is responsible for seeking new technologies, planning the telephone network, and driving technological expansion of our products and network. The Customer Services team ensures speed and quality in repairing, installing, and maintaining B2B and B2C customer lines across fixed, mobile, and TV networks. Through consistent projects and planning, we implement the company’s technological evolution, increasing network capacity.\n\n \n\nWould you like to join this team?\n\n **Then come join us!**\n\n **Responsibilities and duties** \n\n* On-site monitoring of field service incidents with third-party maintenance providers on Vivo's optical networks, aiming for fast, high-quality responses with minimal customer impact;\n* Keep Vivo service management properly updated with information regarding field events and actions taken;\n* Minimize network downtime to improve customer experience;\n* Inspect service deliveries, repairs, and installations;\n* Conduct on-site inspections and manage feedback processes through control systems and emails;\n* Monitor services for large corporate clients with DWDM and other telecom operators;\n* Validate on-site pending issues and requirements indicated by Vivo management or service providers;\n* Handle internal requests (circuit deployments) and external ones (swaps with other operators);\n* Participate in periodic meetings with EPSs and Vivo network management, addressing operational pending items and needs;\n* Must be comfortable interacting with other operators, highway concessionaires, and others;\n* Maintenance of external cable networks involving working at heights;\n* Preparation and maintenance of external splices;\n* Maintenance and securing of network mounting components on poles;\n* Testing and splicing of optical fibers;\n\n \n\n**Requirements and qualifications** \n\n* Completed High School;\n* Valid and permanent Driver's License \\- **Category B;**\n* Field inspection experience and skills are desirable;\n* Good interpersonal skills;\n* Team spirit;\n* Commitment;\n* Desire for knowledge and personal development;\n* Basic knowledge of working at heights and near electrical and telecom networks, optical network equipment and instruments (OTDR, Power Meter, active fiber identifier) is desirable;\n* Availability for short trips and 6X1 shift schedule.\n\n \n\n**Additional information** \n\nHere’s what we offer you:\n\n \n\nAt Vivo, we spare no effort in supporting and valuing our employees. Our benefits are not only excellent but also flexible.\n\n* Choose the ideal benefit for you and your dependents on a digital platform offering various categories including gym memberships, meal vouchers (VR), food allowances (VA), pharmacy assistance, medical, dental, and life insurance;\n* An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps;\n* Eligibility for an annual bonus or PPR;\n* Plan for your future through a private pension plan;\n* Have children? Receive a subsidy to help cover school, daycare, or babysitter expenses;\n* Enjoy a day off (Day off) to celebrate your birthday;\n* Participate in one of the largest corporate volunteer programs to help transform the world;\n* Benefit from our Educational Development Program offering partnerships with educational institutions, discounts, certifications, and online courses;\n* Accelerate your career through our Internal Recruitment Program, in Brazil or abroad, as we operate in over 17 countries! \\#VivoMyCareer\n* Access numerous initiatives to improve your physical, emotional, and social well-being! We offer \\#VivoBemEstar, encouraging our team to adopt healthy habits and enhance quality of life. Our employees have access to nutritionist and psychologist consultations, social services, telemedicine, and much more!\n\n **\\#JoinVivo**\n\n \n\nWe are a company within the Telefônica Group, a leader in telecommunications in Brazil. We work with the purpose of **Digitizing to Bring Closer** people, businesses, and society as a whole, building a more connected nation and transforming the lives of Brazilians. We aim to expand autonomy, personalization, and real-time choices for our customers, putting them in control of their digital lives securely and reliably—everything with the quality that only Vivo can provide.\n\n \n\nTo make this possible, we lead a digital transformation process and are revolutionizing our company from within. We have implemented agile methodologies throughout the organization, connecting ourselves with the most innovative and collaborative ways of working. We strive to foster a diverse and inclusive environment that stimulates creativity, generates innovation, and increases engagement.\n\n \n\nWe believe that diversity in people, experiences, cultures, behaviors, skills, and attitudes is a key differentiator, reflecting the society in which we live. 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